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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Richard F.
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Easy to order Have not opened the package yet ask me later when ac guy installs

Date of experience: May 12, 2019
APC S.
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Great price for a full system
May 11, 2019

Great price for a full system

Date of experience: May 11, 2019
Jeff S.
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Excellent customer service...
May 10, 2019

Excellent customer service... Very informative staff...

Date of experience: May 10, 2019
Andy T.
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Excellent Service, Exceptional professionalism. Definitely I will recommend and pass your service for all people needs.
Thank you.

Date of experience: May 10, 2019
Albert B.
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Only problem is that the freight company couldn't deliver on the day they promised so I had to pick it up myself and I practically spent an extra $35 on the lift gate that I didn't get to use because they didn't get to deliver to my house.

Date of experience: May 9, 2019
David P.
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Called my local supply house for a quote, as I have my EPA Card and all my schooling. They still have not gotten back to me. It's been three hours. Time to move on!

Date of experience: May 9, 2019
Eric R.
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Easy to pick out which unit to purchase, delivery came quickly, dropped right at my house.

Date of experience: May 8, 2019
Rob H.
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Everyone has been helpful up to this point
May 8, 2019

Everyone has been helpful up to this point. I'll be waiting on my unit.

Date of experience: May 8, 2019
Richard B.
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Nice prices
May 8, 2019

Nice prices. Good detail on product.

Date of experience: May 8, 2019
Todd b.
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Fast check out
May 7, 2019

Fast check out

Date of experience: May 7, 2019
chris P.
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Easy process
May 7, 2019

Easy process

Date of experience: May 7, 2019
Dashielle R.
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Great prices!
May 6, 2019

Great prices!

Date of experience: May 6, 2019
Stewart R.
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So far so good...
May 6, 2019

So far so good...

Date of experience: May 6, 2019
Garrett H.
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Clean easy to navigate site
May 6, 2019

Clean easy to navigate site

Date of experience: May 6, 2019
Jack S.
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Quick and easy purchase!
May 5, 2019

Quick and easy purchase!

Date of experience: May 5, 2019
Barry P.
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Very easy to get most of what you need
May 4, 2019

Very easy to get most of what you need.

Date of experience: May 4, 2019
Werner W.
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Great selection and website was very easy to navigate. Received my order within a few days and everything looked great. Haven't installed the system yet so I can't comment on how it performs yet.

Date of experience: May 3, 2019
Truc P.
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Fine
May 2, 2019

Fine

Date of experience: May 2, 2019
Gary P.
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Everything was really well packaged
May 2, 2019

Everything was really well packaged. The furnace is installed and working well. Heat pump is being installed.

Date of experience: May 2, 2019
Texas
1 review
6 helpful votes
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I tried to place order with HVACDIRECT. COM They made 3 different EMAILS Invoices and and 3 Mistakes. HVACDIRECT will not take Responsibility for their Mistakes. I talk to owner / CEO. He would not take Responsibility for thier 3 Mistakes and EVERY time they CHANGED it the cost went up for me. The owner say NO HARM NO FOUL! Yeah you stick with model. HVACDIRECT. COM Reviews are FAKE., Their Facebook page has no NEGATIVE COMMENTS, BECAUSE they deleted them. Wont answers EMAILS. Do not buy from them...

Date of experience: May 2, 2019