HVACDirect.comReviews 1,802

Nice website. Everything went as expected. Thank you

Would have given 5 stars but had to start check out over as the shipping address was lost.

Quick easy ordering only problem reply went to spam folder

Only one half of the order arrived on the scheduled day (Thursday). The other half arrived the following Monday. This was very disruptive to my installation schedule.
I called the distributor company (Goodman), they hung up when I called them to find out what happened the other half of the AC unit, and they never returned my call when I left a message.

Got great phone support

EASY AND THOROUGH

Convenient and fast. Let me wait for the delivery fulfilment.

Allow a military discount with other discounts

Did a good job and easy

Good

Fairly simple to navigate site and easy ordering

So far so good...

Update. Received three nicely packaged boxes strapped to a pallet. On the inside were three subassemblies in perfect condition. Had it professionally installed and started. Works flawlessly.

I couldnt be happier.

Thank you HVAC Direct for an expeditious and cost eggective solution! I will definiyely be back for all future hvac needs!

Tai

Very easy to navigate and order from your site!
Delivery was very quick, and delivery company was very efficient and helpful.

Everything seems to be a smooth process. Financing was simple and finding the unit desired was easy.

Very helpful sales rep. Spencer was great to work with.

Helpful person when I called in.
Indicate difference between similarly looking items more clearly on website. (i.e. Two 14 or 16 seer items looked identical except one cost $200 or so less than the other. One was for CA and a few other states. One was for all other states.)

Fast & Easy!

Second purchase because I needed an additional unit. Must be doing something right.

It was very easy

Wonderful customer service from Jeff. Hi guided me through adding accessories I needed and provided a discount code fro 10% off my order. Exceptional service!