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HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Good
Outstanding so far. A joy throughout. Jason in cust. Service outstanding. Paul took perfect care and attention all the way.
The website is very detailed and easy to navigate. I like that all the accessories are listed for each item separately when you buy a bundle which makes it a lot less confusing. The price is reasonable.
Great product at great price
Good
As always, you had what I needed.
Clear
It was OK, I was hoping to talk to someone about the accessories. Thanks.
Good usable website with clear information
Good costumer service
*still in the process of getting it hooked up but have not had any issues to date.
Easy site to navigate
Was a good selection of products. Nice to bee able to compare
Hard to get done
Nice
Good
So far so good, everyone has been super helpful
So far this was a very easy transaction.
Just took a little longer than expected for delivery.
We ordered the incorrect product.
The exchange took longer than expected.
It took and extra call to get the refund.
The new unit installed without any major issues.
Generally acceptable transaction.
TOP NOTCH! You guys are the BEST! Of course, I won't know FOR SURE until the installation is done and I verify the pieces all WORK as they should!