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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Geroge helped me - did a fine job!
So far a good experience.
Unit came in very good packaging and in great condition.
Will buy from hvacdirect again.
Family recommended this site for a new AC unit. Seems too be good shopping experience so far.
So far it has been good
Easy to order
Sal was extremely helpful.
Sal helped me after receiving a damaged furnace.
VERY EASY
Online chat very helpful in confirming order. Ordered on a Friday night and received AC unit the next Wednesday. Delivery was perfect with no damage. Installation was easy with included instructions. I would recommend HVAC Direct to anyone that needs AC! Oh and did I say the price was thousands less than any estimates we received? Best online ordering experience ever!
These guys are the worst not so much at selling but customer service George Wood in tech support has no idea what customer service is. Please do not use these guys.
Good customer service
Fast shipping. I received the order before the email confirmation. Some fins on the ac coils were bent. Otherwise, no problems.
Shopping online was quick and easy.
DuckDuckGo-search
Excellent website
TY!
Bought our furnace from HVACDIRECT...everything was great
It was easy to pick the right air conditioner an the video are very helpful
Helpful folks, good prices, easy to use the site.
Loved the discount code! The hvac was a little bent on the top but they said to notate it and keep it. It is working great! Thank God it was just cosmetic.
Straight forward, easy. Also the unit i ordered due entirely on my uneducated judgement would not work for my application. Customer service was excellent on setting up the shipping and return. Upon receipt of my return I will definitely reorder the unit that will work for my residence through this company.
The online text support was great!
This was so easy, thankyou.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members