Overview
Hurtle Gear has a rating of 4.9 stars from 570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.
Instant Feedback
Good product quick delivery
Survey is a enormous pain in the $#*!
Once the company issues (summer holidays in europe) where resolved the process was easy and fast.
Thanks Steve
Item took ages to deliver. Wasn't in stock. Emailed to ask and got a fast response. Item eventually arrived.
Really helpful service, particularly because it was an item that isn't easy to source. I made enquiries months before going ahead with the purchase and the original quote was honoured. Could not be happier!
Great assistance and response from Liam, thanks again.
Quality of product and delivery is to standard however my order was made 24 Oct and wasn't delivered until 19 Dec.
Hi Caleb, yes unfortunately our November shipment was delayed due to Puig being busy at EICMA. We apologise for the inconvenience.
All good and product as described and of high quality…. I'd say the only downfall is PUIG have not provided torque specifications for the fasteners in the installation process…. This is not a hurtle issue - purely a fail on PUIG as a brand.
Quick and easy purchase. Great that they are able to ship to New Zealand.
Need to mount a cup holder and a phone mount on my wheelchair.
It allows for more than one device to be added to the track. I was able to cut it in half so I have 2 rails.
Used the second for my backup chair.
Original Part was ordered and didn't fit as expected, Sent part back for credit and correct part was ordered but was on back order from factory in Italy. I was kept informed as to the back order supply time frame on a number of time until part arrived in store. I was again advised that part had been sent out to me which arrived soon after. New part fitted very nicely thank you.
I have had a mixed experience,
- The negitive side is that the New Generation Sport Screen doesn't come with any mounting system to suit a standard Ducati Monster. The screen is for Ducati Monster's with a Bimbi style accessory screen from Ducati were you replace the existing screen with the New Gereration Sport Screen fitting it to the existing coloured mounting fairings. So I couldn't mount the screen to the bike.
- The positive side is that Hurtle will take the screen back and refund my money, Thank you very much.
Great range of ram mounts and very fast postage over all a great shopping experience
Had no issues in the whole process, had to preorder, and when the item arrived I was promptly notified, and the item was shipped the following day as I only got the payment through late in the day.
Arrived quickly and without any issues.
Will use them again if need be.
Pleasant, easy to deal with and always answers the phone and emails.
I placed an order for some items that needed to be shipped from Europe, the team at Hurtle Gear stayed in touch throughout the process, once the order arrived with them in Australia they had it shipped to me in New Zealand.
No issues, great pricing and communication.
Contacted Grae using the Chat function and he was able to order the part I was after. Delivery was within 48 hours to Melbourne. Very happy with the purchase.
Got everything I needed for my bike. Some parts were on back order, but this was for a new bike and I was kept informed with updates which was really appreciated. The customer service is excellent and that is what keeps me coming back to Hurtle Gear. I would recommend this business to anyone looking for quality motorcycle parts.
The site was very easy to navigate and find the product(s) I needed.
The ordering process was very easy too.
The delivery was fast and right to the doorstep.
The item arrived in perfect condition.
The item was a breeze to install too.
Nothing hard about this process.
Quick and easy to find, have used Hurtle before. No delays with dispatch.
EXCELLENT FAST DELIVERY AND QUALITY PRODUCT, ORDER PLACED SATURDAY ARVO, SHIPPED MONDAY, GOT TO ME THURSDAY, fitted both levers in 10 mins and rode 450km on the weekend. Top quality product and look great and feel great
No chrome bars in stock
Had to wait for too long on previous order last year
Great! Will let you know once Ive got the item.
Arrives Looks great!
We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.
Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.
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- Bunbury, WA, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jason, thanks for the feedback. I'm keen to know more about why it's so painful, my understanding is that the system sends one email to ask if you received the item and were happy with it? Or am I mistaken?