Preston Media

I ordered a Blackmagic 4k pocket camera in December 2019 from H Preston order handled by John Preston, money was deposited into his account for the payment upon a promise of delivery in a few days. Till to date no camera, no correspondence, no refund. This is a fraud company. You will be scammed if you are to order from them especially if itis being handled by John. My advice to avoid disappointment do not order from this company

I had a great deal and advice on my new camera thanks Really helpful and fantastic range of products

H.Preston Media UK is an exceptional provider of professional video, photographic, and audio equipment. I have been a loyal customer for several years and can confidently say that they are one of the best dealers in the industry.

The staff at H.Preston Media UK are knowledgeable, friendly, and always willing to go above and beyond to help their customers. Whether I'm in the market for a new camera, a high-quality microphone, or other audio and video equipment, they always take the time to understand my needs and recommend the best products for me.

What sets H.Preston Media UK apart from other dealers is their commitment to providing the highest quality products and services. They offer a wide range of professional-grade equipment from some of the most respected brands in the industry, ensuring that customers have access to the best tools to capture and produce outstanding content.

I have purchased several products from H.Preston Media UK over the years and have always been impressed with the quality and durability of the products. Whether I'm shooting a video on location or in the studio, their equipment has consistently delivered outstanding results.

In addition to their exceptional product offerings, H.Preston Media UK also offers excellent customer service and support. The staff is always available to answer questions, provide advice, and offer technical assistance when needed.

Overall, I highly recommend H.Preston Media UK for anyone in the market for professional video, photographic, or audio equipment. They are a reliable, trustworthy, and professional dealer with a deep commitment to providing the best products and services to their customers.

H. Preston seem to be a great shop I had great pro advise
I placed a order which was going to take about 14 days to arrive due to the world wide delays at the moment
I could live with this My order arrived with in 7 days and its great Im so happy I had to get soem back up and help and Andy was great on the phone and helped me get it all set up how i wantted it thanks guys

I purchased a Sony FX9 and I just love it Delivery was a little longer than normal due to delays at customs and the virus
I had a few problems setting it up but one phone call with Andy every thing was resolved
I would always go back to H. Preston media They seem to have great prices and fantastic back up un like some dealers who just want your money
Thanks guys

I came across H. Preston on line. There prices are fantastic but I thought I would do some research I Found a few bad reviews but after reading between the lines I think most of the are not correct
I placed my order for a Sony FX9 kit which was £16k plus
The delivery was about 7 days but I got every thing I ordered and I also had fantastic service and back up on setting it all up thanks
I would always recommend may be visiting there store (which I did not do) as there expertise is fantastic thanks
All the best until the next time guys

I purchased a Canon C70 camera got a great deal love this new camera.service was fantastic. Great price and good communication thanks

Purchased a Sony PXW-FX9 Fantastic Price and great advice
I had to wait for about 7 days which i was told before placing my order
Had a few questions which were answered very fast
Im looking forward to use my new camera thanks guys for your great service

Hi John, Andy, Andy guest... i am not pleased the way you have treated me in my Refund. I purchased a Canon XF405 Camcorder, your websites states that you have it in stock, i paid, then you did not give the product or my money. I paid since November 9th 2018, requesting for my refund, but you refused. I wasted a lot of money in phoning you, i wasted my time in sending emails... I cannot count how many emails i have sent to you... but when i read reviews here i realised thats the way you treat customers. You have lied so many times, including Hpreston staffs... they are liers... i will not call you again. I am giving you 24hrs to pay my GBP3,998, and i will not take it likely with you.

Avoid at all costs. I would give minus stars if I could.

They will sell you something that is out of stock as if it were in stock. Then they will lie to you about how fast your item is going to be shipped. Then they will completely ignore you when you ask to cancel your order (twice).

The cancellation process is not automated and my emails asking them to cancel were completely ignored.

My order was shipped 5 weeks after I placed it and now I have no use for the item because it was so late. I am not even going to bother communicating more with this "company" to try and get my refund because it's just not worth my time.

Disgusting service.

Having a difficult experience with this supplier, shop elsewhere or use PayPal. Issue is still ongoing and not refunded as of 24 SEP 2019 (purchase 21 AUG 2019, over 1 month).

Please use PayPal or similar when buying online from this seller. Ordered a cinema camera online 21 Aug listed as 'in stock'. Then received an update stating the camera was not in stock, but would be delivered Weds next week. Over the following weeks, despite on / off email communication, the camera never arrived despite promises.

They mentioned it had shipped but could supply no tracking despite repeated requests. A dispute was raised via PayPal Sep 10th and the seller cancelled and refunded the order next day. However, the refund did not complete due to insufficient funds in the sellers account or was cancelled directly. After some more nudging the seller started a 2nd refund which also did not complete.

Have now had to escalate with PayPal although the seller is communicating but how many times do you let someone break their promises? Have lost count now. Shop elsewhere.

The seller did communicate but only after prompting. Possibly just one of those things but please, please use PayPal or similar if buying online from this merchant. My advice is to avoid.

Great Deal and fast delivery thanks
Purchased lots of new kit after visiting the store and had a great experience thanks

Fantastic Service Placed a order for a Sony FX9 was promised delivery would be 7 days it arrived in 5 days best price i could find and fantastic phone back up as I had a few problems setting it up but Andy helped me animi now filming Happy
Thanks guys I will be back as they say

I recently purchased the Sony FX6 Camcorder from H.Preston Media UK, and I couldn't be happier with my experience. From start to finish, their service was exceptional, making it an absolute pleasure to deal with them.

First and foremost, I was thrilled to find the Sony FX6 at an amazing price, which was the best deal I could find from a genuine Sony UK dealer. The ordering process was smooth and straightforward, and I received my camcorder in record time, just as promised. The fast delivery was impressive, especially considering the current circumstances.

Upon receiving the camera, I had a few technical questions about setting it up to suit my needs. The customer support team at H.Preston Media UK went above and beyond to assist me. They patiently guided me through the setup process via FaceTime, ensuring that I got everything just right. Their expertise and willingness to help were truly commendable.

Additionally, when I faced a minor issue with my purchase, their after-sales service was top-notch. I visited their shop, and they resolved the problem promptly and efficiently. To top it off, they even treated me to a nice cup of coffee during my visit, making me feel valued as a customer.

Overall, my experience with H.Preston Media UK has been outstanding. Their dedication to customer satisfaction, competitive pricing, and excellent support truly set them apart from other retailers. I will undoubtedly recommend them to friends and colleagues without hesitation. It's comforting to know that I can rely on them for any future camera-related needs.

Thank you, H.Preston Media UK, for providing exceptional service and making my Sony FX6 purchase an enjoyable and hassle-free experience.

Warmest regards,
Ian

We ordered a brand new Sony FX6 and they were only dealer who got one for me fast and great back up
Great comunication and full ul back up
I would always use H. Preston Media fantastic thansk Andy for your back up in the hour of need cheers

Best Prices and great Back up I have purchased many products from H.Preston for many many years
Always great prices and a vast range of products

I purchased a Canon C70 from H. Preston. I got the best uk price from a main UK Dealer
I have used H. Preston in the past and always had great service thanks guys
I will be back i am sure

I purchased several products which all arrived in time for my big shhot thanks guys
I have now used trhe Canon C70 many times and its giving me fantastic pictures thanks