Mike H.

Having a difficult experience with this supplier, shop elsewhere or use PayPal. Issue is still ongoing and not refunded as of 24 SEP 2019 (purchase 21 AUG 2019, over 1 month).

Please use PayPal or similar when buying online from this seller. Ordered a cinema camera online 21 Aug listed as 'in stock'. Then received an update stating the camera was not in stock, but would be delivered Weds next week. Over the following weeks, despite on / off email communication, the camera never arrived despite promises.

They mentioned it had shipped but could supply no tracking despite repeated requests. A dispute was raised via PayPal Sep 10th and the seller cancelled and refunded the order next day. However, the refund did not complete due to insufficient funds in the sellers account or was cancelled directly. After some more nudging the seller started a 2nd refund which also did not complete.

Have now had to escalate with PayPal although the seller is communicating but how many times do you let someone break their promises? Have lost count now. Shop elsewhere.

The seller did communicate but only after prompting. Possibly just one of those things but please, please use PayPal or similar if buying online from this merchant. My advice is to avoid.