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Howly

Overview

Howly has a rating of 2.3 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Howly most frequently mention credit card and bank account. Howly ranks 73rd among Question And Answer sites.

service
40
value
36
shipping
23
returns
24
quality
31
This company responds to reviews on average within 3 days
+16
How would you rate Howly?
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Australia
1 review
0 helpful votes
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Scammers
May 1, 2024

Warning. This company debits your bank account without authorisation. It's all fake. Beware. I have reported and taking further action.

Date of experience: May 1, 2024
Howly S. Howly Rep
3 months ago

Dear Bruce!

Thank you for sharing your experience with us.

We take all billing concerns seriously and strive to ensure complete transparency regarding our subscription process. All potential charges are clearly outlined during sign-up, and we encourage users to review the terms before proceeding.

If you believe there has been an unauthorized charge, please contact us immediately at +1 (855) 685-2155. Our customer support team is available to assist you and address any concerns.

California
1 review
8 helpful votes
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SCAM
December 13, 2023

Tried to ask a question and had to add my credit card, payment $1... I was charged $55 THREE TIMES. SCAM

Date of experience: December 13, 2023
Howly S. Howly Rep
over a year old

Hello, Susan. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have additional questions or need assistance, please feel free to explore our website. We are ready to offer any help you might require!

Ukraine
1 review
2 helpful votes
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Howly
July 20, 2022

What if you can send just one message and get quality online advice from top experts? It's all about Howly.

Date of experience: July 19, 2022
Howly S. Howly Rep
over a year old

Thanks a lot! If you have more questions, see you in the chart again :)

New Zealand
1 review
0 helpful votes
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A total Rory.
November 22, 2023

The brief and incomplete response to my simple question was USELESS. Avoid this organisation! Excessive amt charged!

Date of experience: November 22, 2023
Howly S. Howly Rep
over a year old

Hello, Peter.Thank you for taking the time to share your experience.
We regret any inconvenience you might have encountered and would like to have one more chance to impress you! If you have questions or requests, please visit our chat at howly.com/chat and we will do our best to assist. Our experts are available for you.

GB
1 review
0 helpful votes
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Utterly disgusting that the money can be taken out of my account.

Date of experience: January 12, 2024
Howly S. Howly Rep
over a year old

Hello, Rae. Thank you for the feedback.
Please note, that during the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance, please don't hesitate to contact our dedicated billing team at 44 7700 174689 or reach out to us via email at billing@howly.com.

New Jersey
1 review
0 helpful votes
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Unexpected results from home workouts
April 29, 2025

I was never a fan of home workouts and doubted their effectiveness. However, after receiving a personalized consultation on exercises suitable for my body type, I was amazed by the results. The progress I've made with minimal effort is beyond what I ever expected. Now, I'm completely convinced that the right guidance makes all the difference.

Date of experience: April 20, 2025
Howly S. Howly Rep
2 weeks ago

Hello, Stephen!

Thank you for your feedback. We're glad to hear that the personalized guidance you received made such a positive impact and exceeded your expectations. It's great to know that the right support can really make a difference.

If you ever need further assistance, we're here to help.

Best,
Jerry, Howly Billing Support
Billing@howly.com or +44 7479 270294

Texas
1 review
0 helpful votes
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Convenient platform for expert advice
April 17, 2025

This platform is incredibly useful for finding expert consultations across various topics. When I had a question about programming, I was able to get a clear and precise answer in no time. The process was simple, efficient, and saved me a lot of time. I highly recommend it to anyone looking for professional guidance.

Date of experience: April 13, 2025
Howly S. Howly Rep
3 weeks ago

Hello, Gary!

Thank you for your wonderful feedback! We're so glad to hear that our platform was able to provide you with a quick and clear answer to your programming question. It’s great to know it saved you time, and we truly appreciate your recommendation. If you ever need further assistance, don’t hesitate to reach out—we're always here to help!

Best,
Anne, Howly Support
Support@howly.com or 1 (833) 784 4045

Texas
1 review
0 helpful votes
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Laptop saved from disaster
April 14, 2025

My laptop suddenly stopped working, and I panicked, thinking I had lost all my important files. Luckily, the expert I contacted quickly diagnosed and fixed the issue while ensuring that none of my data was lost. Without their help, it would have been a complete disaster. I am beyond grateful for their expertise!

Date of experience: April 8, 2025
Howly S. Howly Rep
3 weeks ago

Hello, Marie!

Thank you for sharing your experience! We're truly glad our expert was able to help you recover your laptop and protect your important files—that’s exactly what we’re here for. It's wonderful to know everything was saved and sorted without a hitch. If you ever need support again, just reach out—we’re always happy to help!

Best,
Anne, Howly Support
Support@howly.com or 1 (833) 784 4045

GB
1 review
0 helpful votes
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SCAMMED - AVOID THEM
January 28, 2025

They are now scamming in the UK. Same situation as all the US reviewers. Take £1 and then a subscription amount of a monthly payment. Disputed with them on the chat and will wait to see if I actually get a refund.

Date of experience: January 28, 2025
Howly S. Howly Rep
3 months ago

Dear Eleanor,

We understand your concerns and wish to clarify that we are committed to maintaining transparency and fairness in our services.

Subscription terms are comprehensively detailed during the sign-up process to ensure clarity. Should you have any questions regarding charges or refunds, please contact our billing team directly at billing@howly.com or 44 7479 270294. They are available to assist with any issues related to your subscription and address your concerns promptly.