HoWigs

On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.

Howigsau will not get a positive review... Howigsau do not refund your money but will encourage you buy another wig, they will also charge you more to redo another wig with an extra charge My price changed 3 times from AUD $20 to AUD $25 to AUD$30. The wig I ordered looked nothing like the picture... very disappointed. I ordered a wig stand with the wig. I did not receive the wig stand and to date still have not received. Placed first order 2nd January 2018... to date it is 5th February - 35 days later and still waiting. DONT EVER BUY FROM HOWIGS

I ordered a wig from Howigs in December. It took forever to get the wig. I paid $500 for the wig. It was supposed to be 100% remy human hair. The wig was not human hair, and the color was not at all what was shown in the picture I ordered.It was the worst quality of hair and wig I have ever seen. I brought it to 2 wig specialists to attempt to color it. No salon would touch the wig, as they had no clue what fibre the wig was made of, and they ensured me it was not human hair. I immediately contacted the company to return the wig. After approximately 20-30 emails (and 2 months later) from Becky, who would NOT provide me a return address, I contacted PayPal. PayPal contacted the company for me to get the return address. Becky told PayPal I had accepted a 20% discount they offered. This was NOT true. I told PayPal I did not accept any discount the offered and I wanted my full refund. PayPal got the address. I recently shipped the wig back, and will receive my full refund in 5-10 days. This was truly the worst on-line shopping experience I have ever had in my life. The company really should be shut down.

Good luck everyone :)

Don't, Please don't waist your time with this company! They are nothing but a SCAM! I can't say this enough! They Will Not refund your money. They don't stand behind their refund policy or their product. I paid them $268.00 for two crappy wigs, I wish I knew at the time I ordered and paid this amount what I was going to be dealing with. They don't have any other way of communication except for constantly emailing. No address, no phone to call! No nothing! You deal with Sara or Lucy through emails only! I have come to the conclusion I am fighting an uphill battle, and I am on the losing end! I go back and look again at their wigs, and found another wig I liked that was a Human hair wig. I told them to just swap me out with that wig, keep in mind (they are still overpaid by $46.00). They said they could do that, but I need to send the other 2 wigs back first! "TELL ME WHERE!" "WHAT IS YOUR DAMN RETURN ADDRESS? Then I was told to send another $14.00 for shipping. I said just take part of the $46.00 owed to me for the $14.00 shipping. I'm already in the hole with them! I told Them I wasn't spending another dime with them! Again I asked for the address, to ship the other gorilla wigs back, and so far I've received no response! They need to be shut down or caught scamming people! Does anyone have any recommendations I should do to get my money or the other wig? Please advise!