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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good ok ok I like it easy to paid easy to select place
I made a reservation successfully as I have thousands to times before. Big deal?
User experience was really fast and easy. I was also able to get the best deal
Please don't ever use this company for any travel. I booked something online and then they charged my card more than the agreed price. Awful customer service and just an overall pain to deal with. Only use reputable companies. I'm sure all of their reviews that are good have to be fake
The booking process was easy on this website and I was able to find good options
Very good, will book again. Amazing job. Thanks thanks
Quick and responsive, good follow up. Prices were reasonable.
Fast, easy, convenient and best prices on the internet.
It was easy to book a room a the Andrew Jackson hotel in New Orleans, LA. I'm pleased with the experience. Can't wait to stay
Still waiting for supplier card to be valid for the hotel we are going to check into. When arrived at the hotel, our reservation didn't show up yet.
Felt uncomfortable having to change my Nationality and that the price might change on some.
Great booking with good rate.
Great booking with good rate.
Great booking with good rate.
Thanks!
When I arrived at the Hotel my reservation was correct and they were ready to receive me with no problems.
Easy to book! Can't wait to experience SoCal in a wonderful holiday week!
No issues with booking process. I will probably book with you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members