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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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While everyone was pricing this one at well over 150 plus tax, this one was 71 plus tax. Initially I was afraid that it's a scam. But I closed it and everything went simple and quick.
Thank you hotelwiz!
Comfortable clean stay. It was easy and accessible
Not much different with other website but don't know why take my money in advance
Good. Glad I used this site for my booking needs. But the email itinerary went to spam folder.
Quick online booking with no problems. Feels good when service is provided as expected.
Was much cheaper via this than through the hotels site. Stayed at a Double Tree and got it for like 3/4ths the price.
Quick and easy booking experience. Hotel had everything they needed when I checked in.
Helllo Im Adler I booked your hotel last day. At first, thank you for your information you provided me. I really expext time time when we meet on December
I did not instantly after posting receive confirmation of my booking it took days and them reaching out to then receive it
Online booking transaction was smooth and check in at hotel was also flawless
Great so far and looking forward to staying at the hotel!
Very good found me a room that was showing sold out at resort for the busy weekend I wanted to book compared to all other websites
Cheaper than most other booking sites, same quality. I can recommend
We did want the lowest cost for our stay in Santa Barbara, which is not cheap in the first place. Extended Stay was fine. You get a bed, AC/heating unit that works, and coffee and prepackaged muffins as the included breakfast. Bare bones for sure and good enough. There was residual smoke smell and a cockroach in the bathroom. Other guests were a bit loud later in the evening but did eventually quite down.
As I said, you get what you pay for.
Nice and simple and a much lower cost than all the rest - awesome
It was easy! Loved the price at the property I wanted. The reservation was there and they were ready for me. Won't hesitate to book again. Thanks!
Easy to use and cheapest deal. Looked everywhere and these were the best
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members