Continue to be billed after service cancellation.
I reached out to their support with multiple tickets over the last 2 months but there is no reply or my tickets are put on hold!
Conveniently, there is also no way to remove your payment/billing information on your account. If a company does not provide this function then it is a red flag.
When I use to create tickets for general support issues, they were replied to within a few hours max but when it came to cancellation, support disappears.
Poor business strategy and I will have to talk to my bank to cancel the payments manually plus ask them to put the business on a blacklist so other people do not get into this situation.
Totally unprofessional and poor business ethics.
Avoid at all costs and save yourself the headache
This is by far the worst hosting service I have ever used. It takes multiple support tickets for them to solve simple issues. Beyond that when you try to cancel your service they say it is canceled and it says on your dashboard that it is, but then you receive an email a few months later that your package will be renewed even though you never asked for it and your package is already canceled.
After that, I sent them multiple tickets asking to delete my account and remove billing information to which I never got an answer. Save yourself some time and money and choose another hosting company.
Hay Hay,
I've been with HostYD for over a year now and besides the really friendly, helpful and fast support, the products are just really reliable. Support helps you with all sorts of issues. For example, domain mapping, etc.
I have been with different of providers. Starting with the 1and1, hostgator, like bluehost but hostyd has been my darling so far and will stay that way.
24/7 support with trouble-free service quality with the best market prices. Of the hostings that I have managed this is one of the easiest to manage and the costs or talk, my business is growing thanks.
I have been a Web designer for over 11 years and I have been using Hostyd for about 3 years, good value for money, excellent service and if you have any questions, they will answer you by chat immediately. Without any complaint. I will continue to host with them for a long time.
Excellent service, an instantly delivered, good quality and performance.
I used the support to get help for a specific configuration and its pro, responsive, effective. I recommend!
The VPS that I bought has been excellent, here in Chile it has worked very well.
I have my applications on the server and there is no problem.
Recommended 100%
I came for the reviews I've seen and I'm amazed. The price of hosting is very good compared to the competition, the support is spectacular and very fast. With some tutorials on the internet, I was able to create my first website in less than 48 hours. They are good.
What can I say... speed apart in knowing how to respond with professionalism and kindness... have the GREAT CAPACITY to understand the needs of customers and find the best solutions to situations even COMPLICATED.
Excellent website hosting as compare to my old website hosting and there are various reason why I choose hostyd over many hosting companies one of them is support. Thnkx
I have been with them since last year, for all this time there have been no complaints, from the very beginning when I put the site, communicate with the support service, everything was explained intelligently, I'm sure that for such money you will not find better quality, I recommend to everyone!
Competitive prices and unbeatable support. The resolution of any type of problem is almost immediate. My favorite support is through your Chat.
Recommended!
Good and fast support, a great interface and the servers usually run without any problems. The prices unbeatable and the delivery of services fast and reliable!
Prices are low as compare with so many others, and the options you get and the support are all the best! I really love the fastness of my website with HostYD.org
Adequate hosting, did not find any problems since 2 years of use. Technical support works quickly. I like them because they offered SSD to all of their plans and have monthly billing!
I love them for their competence and willingness to help customers. So far the best hosting I have come across with very affordable prices
I've been using hostYD for 1 year now and I do not regret it. Very speedy server, fast support and the best price. Highly recommend!
Good service. Quick help and sweet people. I have been with hostyd since 2013. Hosting works really well and can be recommended 100%!
I've been using Hostyd for almost 6 months and I'm extremely pleased. Usually VPS hosting can be very complicated for a beginner but they give good support that's awesome.
Overview
Hostyd has a rating of 4.7 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Hostyd ranks 47th among Web Hosting sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members