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Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
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Hostinger provides an excellent hosting experience.
It is very nice to use hostinger for your website.
Best one hosting. Really appreciate hostinger. Hostinger service i am using since 2 years. Awesome performance awesome customer support services...
It's not good. I don't like hostinger services, anytime the services stop and my website down and not open.
Great service. After ordering on the website, a member of the store staff called right away. I received the order without any problems.
Till now my experience was good. But their must be customer care call center
In the few times when I needed assistance, Hostinger support was prompt, friendly, patient, and conscientious. Add to it the beauty of the Hostinger dashboard (the famous hpanel), the number of services offered, the speed of the hosting, and the friendly prices. What else can you wish for?! I am fully satisfied and grateful.
Hostinger provides good support/service and will recommend to everyone.
The web hosting of hostinger is pretty good and provides a great uptime with good speed in their Premium web hosting plan. I would definitely recommend it to others.
I am facing some challenge on website navigation and also on the domain response. My emails take time to be delivered.
Hi, Sanjeev,
Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.
Best,
Gabriela
The hosting view is often blank. I have to refresh a lot to see the navigation/menu items/tiles to appear.
Hey there,
Thanks for bringing this up to us.
If the issue persists, please get in touch with our Customer Success Team at support@hostinger.com — they are ready to help.
Best,
Gabriela
Real time chat is not available, in recent times I had to wait for more than 4 hrs
Hello, Roma,
Thanks for bringing this to our attention — we'll forward your feedback to the responsible teams.
Count on us,
Gabriela
Its good and customer service is awesome as well.
I just renewed the domain.
It is best and affordable service provider company its amazing i am using last 2year this hosting
Thank you
Everything is fine but the email account space limitation is weird, others hosts are offering unlimited email with unlimited space
Answer: It is generally not recommended to use hosting space for mail servers. Lot of hassles to manage and maintain a mail server and to keep it white listed. The most important issue is that it binds you to one provider forever, less features as compared to gmail or microsoft. You should reconsider mail hosting at hosting providers.
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Hi, Ajay,
Thank you for the review. Our team will collect the feedback you sent us, but don't hesitate to reach our Customer Success Team if you still face those issues. We're here to help.
Warm regards,
Gabriela