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HostingerReviews 736

2.7

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Hostinger Reviews Summary

Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
27
value
25
shipping
12
returns
16
quality
25
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
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Hostinger provides an excellent hosting experience.

Date of experience: August 17, 2022
India
1 review
0 helpful votes
Follow Vishal A.
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It is very nice to use hostinger for your website.

Date of experience: August 10, 2022
India
1 review
0 helpful votes
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Best one hosting..
August 1, 2022

Best one hosting. Really appreciate hostinger. Hostinger service i am using since 2 years. Awesome performance awesome customer support services...

Date of experience: August 1, 2022
India
1 review
0 helpful votes
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It's not good
August 27, 2022

It's not good. I don't like hostinger services, anytime the services stop and my website down and not open.

Date of experience: July 27, 2022
Hostinger I. Hostinger Rep
over a year old

Hi, Ajay,

Thank you for the review. Our team will collect the feedback you sent us, but don't hesitate to reach our Customer Success Team if you still face those issues. We're here to help.

Warm regards,
Gabriela

NL
2 reviews
0 helpful votes
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Great service. After ordering on the website, a member of the store staff called right away. I received the order without any problems.

Date of experience: July 20, 2022
India
1 review
0 helpful votes
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Till now my experience was good..
July 19, 2022

Till now my experience was good. But their must be customer care call center

Date of experience: July 19, 2022
GB
1 review
0 helpful votes
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All relatively straightforward and good support available

Date of experience: July 17, 2022
Malaysia
1 review
0 helpful votes
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Nice
July 15, 2022

Nice. I like it. The system and website is incredible

Date of experience: July 15, 2022
New Jersey
1 review
0 helpful votes
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Super quick customer service addressed all my questions during and after set up.

Date of experience: July 11, 2022
Italy
1 review
0 helpful votes
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All OK! It was all very simple both to configure and to manage: even the creation of a WordPress site, even if I am not a professional, was very simple and fluid

Date of experience: July 10, 2022
Lebanon
1 review
0 helpful votes
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In the few times when I needed assistance, Hostinger support was prompt, friendly, patient, and conscientious. Add to it the beauty of the Hostinger dashboard (the famous hpanel), the number of services offered, the speed of the hosting, and the friendly prices. What else can you wish for?! I am fully satisfied and grateful.

Date of experience: July 8, 2022
India
1 review
0 helpful votes
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Hostinger provides good support/service and will recommend to everyone.

Date of experience: July 8, 2022
India
1 review
0 helpful votes
Follow Adarsh Vardhan A.
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The web hosting of hostinger is pretty good and provides a great uptime with good speed in their Premium web hosting plan. I would definitely recommend it to others.

Date of experience: July 7, 2022
India
1 review
0 helpful votes
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I am facing some challenge on website navigation and also on the domain response. My emails take time to be delivered.

Date of experience: July 7, 2022
Hostinger I. Hostinger Rep
over a year old

Hi, Sanjeev,

Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.

Best,
Gabriela

GB
1 review
0 helpful votes
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Prompt and useful support
July 6, 2022

Prompt and useful support - solved the problem quickly

Date of experience: July 6, 2022
Canada
1 review
0 helpful votes
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The hosting view is often blank
August 5, 2022

The hosting view is often blank. I have to refresh a lot to see the navigation/menu items/tiles to appear.

Date of experience: July 6, 2022
Hostinger I. Hostinger Rep
over a year old

Hey there,

Thanks for bringing this up to us.

If the issue persists, please get in touch with our Customer Success Team at support@hostinger.com — they are ready to help.

Best,
Gabriela

Hong Kong
1 review
0 helpful votes
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Real time chat is not available, in recent times I had to wait for more than 4 hrs

Date of experience: July 5, 2022
Hostinger I. Hostinger Rep
over a year old

Hello, Roma,

Thanks for bringing this to our attention — we'll forward your feedback to the responsible teams.

Count on us,
Gabriela

NL
1 review
0 helpful votes
Follow DEEPTI V.
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Its good and customer service is awesome as well.
I just renewed the domain.

Date of experience: July 5, 2022
India
1 review
0 helpful votes
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It is best and affordable service provider company its amazing i am using last 2year this hosting
Thank you

Date of experience: July 5, 2022
India
1 review
0 helpful votes
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Everything is fine but the email account space limitation is weird, others hosts are offering unlimited email with unlimited space

Date of experience: July 5, 2022

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices


hostinger.com
Kaunas, Kauno apskritis, Lithuania