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Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
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Great and perfect hosting provider and good customer service
Hostinger is just great. The hpanel is intuitive and simple; it saves time and gets job done. Getting help is so easy. There are articles to answer your questions before even getting to speak with a Help Agent. It's just nice. Easy recommend.
Hostinger - Always adding features that is simple to use -- Cpanel is great. If you never have to get the support you know their system is perfect. A year ago - their response time was within minutes... so i rest easy.
Best platform for any website i recommend this personally
No support. Very difficult to understand the inclusions and exclusions in plans
I switched to Hostinger a bit skeptical after fighting with AWS and Azure for more than a year. I, a Solopreneur, am not a big business to invest more and spend more human resources just to configure and monitor the cost. I needed a simple VPS, that works without any worry about unexpected billing and downtime. Hostinger's VPS plan is simple and straightforward. I created a VPS and configured it as web-server in couple of days and from that day, I am only focussing on my development. I even forgot that I am running on a cloud machine. Simply open it on VS Code/ssh and work like how you work on local machine. It never restarted itself/goes down. Today, I restarted after 78 days voluntarily to test the startup scripts. So far, I feel good about this transition.
Having used Hostinger for several years I would recommend them for quality and not expensive.
The customer care is not good. No call support unlike competitors. This leads to a lot of time wastage for the customer. I want to migrate my website from one Hostinger account to another. Still cannot get any support apart from tutorial videos. Due to this I lost one of my website's data.
Dear Kimberly,
We're sorry to hear about it, but thanks for sharing your feedback.
If you ever need a hand, you can contact our Customer Success Team via your hPanel (by clicking on the "?" button), email (support@hostinger.com), or official Facebook and Twitter pages. We're ready to help.
Sincerely,
Gabriela
Clean Interface, easy to use, fast.
There are 2 things I miss:
1. Automations.
When dealing with multiple projects I would like to create some workflow in Integromat and automate the website creation process. It's essential in 2022
2. Client Portal.
Sometimes my clients want to control their mailing inbox
Best web hosting company.
Affordable hosting plans as compared to all the hosting companies.
Not good,, delete files even i didn't delete, auto deletes my important files
Hello, Adnan,
Thank you for your feedback. Our team will investigate the situation you shared, so we can learn from it and improve our services.
Best,
Gabriela
This is my first time with a hosting, and i love it, everything i need.
Satisfied Services with budget-friendly packages. I loved it.
Very happy, fast servers and great services for a very reasonable price.
I havent been able to explore even quota of your services... but i think its going to be great if i am able to figure things out
Awesome host! I will never go back to the competitor!
Hasn't been the best experience. Zyro was a most unwelcome part of the package, and the lack of telephone support is far from ideal.
Dear Jessica,
Thank you for the review. We'd like to know more about your opinion, so we invite you to write to us at quality@hostinger.com. Let's turn this experience around!
Best,
Gabriela
Un servicio estable, soporte al día y precio accesible
Very good you will save a lot try it now hostinger is the best
Do not attempt to convince me to install the LiteSpeed Cache WordPress plugin. They acted and performed in a criminal manner. My blog's reputation was directly harmed by LiteSpeed Cache in August 2022, and as a result, my Mozrank dropped by more than 1 million. Now, I am attempting to recover and resolve issues that they intentionally created. In general, Hostinger is beneficial, but LiteSpeed Cache is disastrous, at least for Whizzed Net.
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Pallavi,
Thank you for sharing your insights. Your feedback is much appreciated — we strive to grow as a service provider.
Sincerely,
Gabriela