Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Excellent customer service. She knew I was already familiar with Homes.com so quickly went through everything but focused on what I was missing.
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Hopefully everything moves along better this time than last.
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Johnnie was very helpful in explaining and locating areas available
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Homes.com will not respond to my requests to combine or remove extra profiles
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Great personality and excellent product knowledge. I look forward to the success I will see through your referrals.
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Waited on hold, then advised I wanted to cancel my account. Transferred to the cancelation department that never answered. Why cant the person I called do what I wanted?
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Christopher was very helpful and answered all my questions thoroughly and accurately. I would definitely recommend him to any agent looking for excellent customer service.
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Marcus was very nice. However I have been waiting almost 2 hours to speak to someone about closing my account. The live chat have me second in line for quite some time. I often receive texts and calls wanting me to buy additional zip codes but suddenly no one is available to close my account. Very disappointed
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Representative was very knowledgeable. Thank you
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Raven was excellent, skilled in making the corrections I requested and patient with a not so tech savvy Realtor. Thanks for your help!
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I'm looking forward to seeing the results. Nate was very patient with me and was able to answer my questions.
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I am a new advertiser on Home.com. I have not used the services before and I can not rate their products yet. To be honest, I am skeptical of these types of advertising services and have not had great experiences historically. However, Shalynn my sales rep took the time to work with me and she is the reason I am a new customer. She listened to my feedback and took the time to develop a trail program that will hopefully work great for both of us. Most advertisers in this space over promise and under deliver. Shalynn, focus on building a relationship vs getting a sale is what sold me. Now Homes.com just needs to deliver results.
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I felt like Maya was personable and definitely believes in the product. I felt like I had to try it for building my brand as a new agent.
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He did not help me and transferred me to someone else that could. Still waiting to speak with someone.
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Have not seen many leads and those that I have have been dead ends
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Very friendly and to the point. Didn't sound like a written speech or sales pitch which I liked.
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Not many leads turned out to be worth anything.
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I decided to try Homes.com but only because I think that Katrina was a great salesperson, she told me everything I needed to know about this program and answered every question no matter how small with much detail.
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He was very knowledgeable and explained in detail all information.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.