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Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.

service
32
value
13
quality
15
1 review
0 helpful votes
Follow Amy E.
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Excellent customer service. She knew I was already familiar with Homes.com so quickly went through everything but focused on what I was missing.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Hopefully everything moves along better this time than last.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Johnnie was very helpful in explaining and locating areas available
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Homes.com will not respond to my requests to combine or remove extra profiles
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Great personality and excellent product knowledge. I look forward to the success I will see through your referrals.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Waited on hold, then advised I wanted to cancel my account. Transferred to the cancelation department that never answered. Why cant the person I called do what I wanted?
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Christopher was very helpful and answered all my questions thoroughly and accurately. I would definitely recommend him to any agent looking for excellent customer service.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Marcus was very nice
December 13, 2019

Marcus was very nice. However I have been waiting almost 2 hours to speak to someone about closing my account. The live chat have me second in line for quite some time. I often receive texts and calls wanting me to buy additional zip codes but suddenly no one is available to close my account. Very disappointed
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Rosemarie W.
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Representative was very knowledgeable. Thank you
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Cheryl O.
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Raven was excellent, skilled in making the corrections I requested and patient with a not so tech savvy Realtor. Thanks for your help!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I'm looking forward to seeing the results. Nate was very patient with me and was able to answer my questions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chad O.
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I am a new advertiser on Home.com. I have not used the services before and I can not rate their products yet. To be honest, I am skeptical of these types of advertising services and have not had great experiences historically. However, Shalynn my sales rep took the time to work with me and she is the reason I am a new customer. She listened to my feedback and took the time to develop a trail program that will hopefully work great for both of us. Most advertisers in this space over promise and under deliver. Shalynn, focus on building a relationship vs getting a sale is what sold me. Now Homes.com just needs to deliver results.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Donald N.
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I felt like Maya was personable and definitely believes in the product. I felt like I had to try it for building my brand as a new agent.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Nicole S.
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He did not help me and transferred me to someone else that could. Still waiting to speak with someone.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sandi Q.
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Have not seen many leads and those that I have have been dead ends
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very friendly and to the point. Didn't sound like a written speech or sales pitch which I liked.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Not many leads turned out to be worth anything.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Angela M.
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I decided to try Homes.com but only because I think that Katrina was a great salesperson, she told me everything I needed to know about this program and answered every question no matter how small with much detail.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Richard X.
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He was very knowledgeable and explained in detail all information.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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She was very helpful
December 16, 2019

She was very helpful. She is good to work with.
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Date of experience: April 21, 2020

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States