Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Lonnie was calm and listened to my concerns and then addressed them one by one and was able to solve some of the issues I was having
Reply
Tierra was very informative and explained the benefits of your program. Which is why I signed up for it. She didn't pressure me and allowed me to ask many questions. She is also very personable.
Reply
Homes.com has designed great tools and excellent service people to help agents get the most out of what they offer. I feel informed about the latest products but not pressured to buy more than I need. Glad to be a customer!
Reply
My Sales Rep, Frank, has been so very helpful. Looking forward to working Homes.com to help grow my business.
Very patient and helpful. Answered all of our questions!
Reply
George's orientation was very thorough and helpful!
Reply
Christopher was polite and professional. He answered all my questions. My only thing was, he didn't let me know not to click on the meeting and that the session was by phone. Also, he was late. I called but the girl couldn't tell me how long he would be. It would have been nice to receive a text saying he was running late and would be with me shortly. I wasn't sure if the meeting was still on. Because there are more than one place it seems, that you have to accept the appointment. Other than that, a great experience
Reply
Toni is very thorough and showed me somethings I have not yet taken the time to put in place, like the drip marketing email. I hope this will help me get more leads.
Reply
Great customer service and polite people to speak with when signing up. Still waiting on a lead to come through... been crickets since signing up and this was supposed to be a world class lead generation.
Reply
Customer service is great, but I am not happy w/ the production. I have not received a lead since joining
Reply
Thanks for the tools i need to follow up with leads that I hope will pour in
Reply
Lonnie was very kind and patient. Enjoyed working with him.
Reply
Marcus was quick to remedy the situation after I explained all the details but the proof will be next month when I get my credit card statement to show that I do not have any more charges from Homes.com
Reply
Jeff was very patient with me and my schedule.
Reply
Jamal walked me through the process and made it very easy.
Reply
Very helpful and polite, first time I didn't excuse myself from the phone call. She was not pushy, but assertive and I hope that this will help my business a little.
Reply
I asked her to call me back today and I have not heard from her.
Reply
Maya was extremely helpful and professional!
Reply
Kevin was absolutely awesome and helped me with exactly what I needed.
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.