Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Great by following up and keeping me informed of the price change for the areas I was interested in. He's friendly and have good product knowledge.
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Very pleasant, and helpful! Explained the program and helped us make a decision. Jamie should get a raise!
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Great Service, Communicates well on the topic main point.
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Chassity did a very good job of representing the benefits of homes.com. She followed up on time and regularly as we prepared our 2020 marketing plan. I am hopeful that homes.com can deliver a beneficial value proposition.
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I have only received 2 leads. I was told the area codes produce a lot so why am I only getting one for each zip code? If this stays this way I will be terminating.
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Marcus was fine just waiting for a call back from your accounting department
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I am so pleased and impressed with the experience I had with Homes.com. The customer service number was easy to find online, a representative picked up the phone within a minute of me calling, and he was able to help me with our team's listing almost instantly. Especially in comparison to zillow's non-existent customer support, Homes.com exceeded my expectations to say the least. Thank you again for your help. Wishing the customer service team a happy holidays and a happy new year!
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I have several products from Homes.com and it is solely because of Monet. She explains the product and is very charming and competent about the program.
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Johnnie was great. He is very easy to speak to and was not pushy at all (this is a huge thing for me). He spoke with the heart of a teacher and not a sales person which is the main reason I decided to give him a few minutes to tell me about the program. I am very pleased with my call and I look forward to working with Homes.com.
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Luke was very succinct and informative. He convinced me to give Homes.com a try without being pushy. I really appreciate that.
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Customer service was very good and informative.
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Very satisfied with John's knowledge of my market area, and he was able to answer all my questions and concerns. I've tried several programs like this in the past without much success. I'm really hoping this one works!
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I have been signed up for a month now and have yet to receive 1 single lead. I was told I would receive around 7 leads a month. I would have even been happy with 1-2 leads however, nothing yet. If it's because I didn't do that webinar, I will be even more upset. Why would that not have been told to me in the beginning...? Hopefully the leads will start and come as promised.
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James was helpful in answering all questions and in helping setting up the dashboard
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Very professional, pleasant to work with. I got what I needed taken care of, Thank you
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Excellent call. Rico was able to find what we needed by county which isn't how they normally search. Helped us target the markets we wanted.
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Rico was knowledgeable and non aggressive. After checking, I found that the information that he gave me was correct and the best fit for me.
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James did a nice job explaining everything and set up my personal information, etc. very quickly.
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Monet was courteous and answered questions professionally.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.