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Homes.comReviews 4,139

2.8
homes.com

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1206th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Darren I.
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The representative went out of his way to assist me with everything I needed and I am glad to have experienced REAL customer service!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Ugg I have not been able to log into account to update pmt method
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Date of experience: April 21, 2020
1 review
0 helpful votes
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He answered my questions. When the call dropped, he called me back to ensure all my questions were answered. He followed through with everything he said he would do. I hope homes.com follows through like he did and delivers leads.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Eboney Pittman has been very caring and understanding to my needs and situation, her customer service skills are exceptional and she is the reason I will continue with Homes.com I appreciate the attention and kindness.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was extremely friendly and knowledgeable. He helped me with all of my concerns on one call. Kudos!
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Date of experience: April 21, 2020
1 review
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Chastity was wonderfully patient and helped me understand what the new process would be. I am looking forward to working again with Homes.com
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Mr. Little was very professional, easy to talk to, very knowledgeable.He made me very comfortable, not forceful answered all my questions. I look forward to working with him in the future.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Amy J.
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Raven was very polite and professional. She quickly and efficiently went over the program and answered my questions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very helpful, made the process smooth and quick.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Haven't spoken to anyone that is expecting to hear from an agent
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Rep was very helpful, very smooth process. Looking forward to a positive outcome.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Waiting for a good lead
October 21, 2019

Waiting for a good lead. This was far from it. Thought ya forgot about me
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Robert H.
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I never get any lead I'm very disappointed with this company and I was pushed to expend more I will cancel my subscription by the end of this month
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Date of experience: April 21, 2020
1 review
0 helpful votes
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No one has gotten back to me on this issue. I can't rate anything I haven't gotten help with...
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Maggie X.
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I can't grade your product because I just signed up and don't know how things will go. Ebony was exceptional. She cold called me and 99% of the time I blow off sales calls. Not her. She was not pushy and had done her homework on me. She addressed why I had canceled before and ever so gently brought me back in. (Sales people LOVE to be sold!) She explained everything in detail, listened to my concerns and responded appropriately. After I was signed back up, I was transferred to another person, (don't remember his name but what a voice!) who helped me with my page. All in all a very good experience. I would like to add that I think having your employees asking your customers to rate how they did is absolutely awful. What a terrible thing.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Lonnie was efficient and got all of our questions answered.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Cheyenne F.
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I have been on the program for a couple weeks now and I have only received 1 lead, which had a bad phone number and email.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jamie was very helpful and easy to work with. No fluff just answered my questions to the fullest.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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The service provided was great and impeccable. Thank you for explaining every aspects of advertisement in the Homes.com website.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Johnnie was amazing!
October 24, 2019

Johnnie was amazing! He was able to explain the process effectively. He also took his time and express a genuine interest in helping my business grow. I felt super comfortable talking to him and he did not pressure me into buying anything. He has great listening skills and allowed me to make my own business decision.
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Date of experience: April 21, 2020