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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1206th among Real Estate sites.
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The representative went out of his way to assist me with everything I needed and I am glad to have experienced REAL customer service!
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Ugg I have not been able to log into account to update pmt method
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He answered my questions. When the call dropped, he called me back to ensure all my questions were answered. He followed through with everything he said he would do. I hope homes.com follows through like he did and delivers leads.
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Eboney Pittman has been very caring and understanding to my needs and situation, her customer service skills are exceptional and she is the reason I will continue with Homes.com I appreciate the attention and kindness.
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Kevin was extremely friendly and knowledgeable. He helped me with all of my concerns on one call. Kudos!
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Chastity was wonderfully patient and helped me understand what the new process would be. I am looking forward to working again with Homes.com
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Mr. Little was very professional, easy to talk to, very knowledgeable.He made me very comfortable, not forceful answered all my questions. I look forward to working with him in the future.
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Raven was very polite and professional. She quickly and efficiently went over the program and answered my questions.
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Very helpful, made the process smooth and quick.
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Haven't spoken to anyone that is expecting to hear from an agent
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Rep was very helpful, very smooth process. Looking forward to a positive outcome.
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Waiting for a good lead. This was far from it. Thought ya forgot about me
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I never get any lead I'm very disappointed with this company and I was pushed to expend more I will cancel my subscription by the end of this month
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No one has gotten back to me on this issue. I can't rate anything I haven't gotten help with...
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I can't grade your product because I just signed up and don't know how things will go. Ebony was exceptional. She cold called me and 99% of the time I blow off sales calls. Not her. She was not pushy and had done her homework on me. She addressed why I had canceled before and ever so gently brought me back in. (Sales people LOVE to be sold!) She explained everything in detail, listened to my concerns and responded appropriately. After I was signed back up, I was transferred to another person, (don't remember his name but what a voice!) who helped me with my page. All in all a very good experience. I would like to add that I think having your employees asking your customers to rate how they did is absolutely awful. What a terrible thing.
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Lonnie was efficient and got all of our questions answered.
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I have been on the program for a couple weeks now and I have only received 1 lead, which had a bad phone number and email.
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Jamie was very helpful and easy to work with. No fluff just answered my questions to the fullest.
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The service provided was great and impeccable. Thank you for explaining every aspects of advertisement in the Homes.com website.
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Johnnie was amazing! He was able to explain the process effectively. He also took his time and express a genuine interest in helping my business grow. I felt super comfortable talking to him and he did not pressure me into buying anything. He has great listening skills and allowed me to make my own business decision.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.