logo

Homes.com
This website seems to be closed. Find similar businesses

business logo of Homes.com

Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.

service
32
value
13
quality
15
1 review
0 helpful votes
Follow Sam V.
Unfollow Sam V.
Send Message
Share Review
Report Review

Very polite, communicated well, not too pushy but followed up as promised.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Stephanie Z.
Unfollow Stephanie Z.
Send Message
Share Review
Report Review

Herb is amazing!
August 7, 2019

Herb is amazing! Loved him! Made this process really easy for me!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chantell B.
Unfollow Chantell B.
Send Message
Share Review
Report Review

Prompt, direct, friendly, and efficient! Thank you Cate for answering my questions!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Send Message
Share Review
Report Review

Dallas & Christina were wonderful! I receive many, many phone calls for advertising and was in a hurry, but Dallas' explanations, professionalism, and product fit my needs! Thank you both!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Barbara F.
Unfollow Barbara F.
Send Message
Share Review
Report Review

Rod did a great job... but for for someone in the website business, your website sticks for logging into to update the billing!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lane V.
Unfollow Lane V.
Send Message
Share Review
Report Review

After speaking with several men from this company, explaining the problem I was having, Cate was the ONLY person who actually listened and solved the problem. All of the male reps continued to lead down the rabbit hole and NOT solve the problem. Cate solved the problem. She was kind, not condescending and by listening she quickly assessed and solved the issue
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow silvia W.
Unfollow silvia W.
Send Message
Share Review
Report Review

Nice product..
August 8, 2019

Nice product. Brings up many possibilities not easy to find if available...
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Marion K.
Unfollow Marion K.
Send Message
Share Review
Report Review

Thank you for the help. Regina Joseph was Great!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow margaret P.
Unfollow margaret P.
Send Message
Share Review
Report Review

Didn't get what I called for and very disappointed in the service
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Send Message
Share Review
Report Review

TJ was very responsive and patience with my questions. He was able to thoroughly explain the process and how an agent can market themselves on homes.com. Even after signing on, he was still able to communicate promptly.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mollie F.
Unfollow Mollie F.
Send Message
Share Review
Report Review

Chassity was very professional and helpful. I appreciate her patience with me and all of my questions that she so courteously answered.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mike X.
Unfollow Mike X.
Send Message
Share Review
Report Review

I get phone calls on a daily basis from companies wanting to sell me something. The phone call I received from Jeff Hammaker at Homes.com was more about his ability to help me to get started. This call was different! Jeff helped me to customize a plan to fit my budget. This call wasn't about how to take something from the consumer. It was all about helping me. Jeff EARNED my business!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Wendy Z.
Unfollow Wendy Z.
Send Message
Share Review
Report Review

I called to request that a zip code be changed, because that is what my sales account mgr told me to do. Cust. Service said they could check with supervisor and call back next day. Never heard another word. So my issue has never been resolved. My office is moving from ******* to *******, so I would like to rearrange my services accordingly.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Marvis G.
Unfollow Marvis G.
Send Message
Share Review
Report Review

Ebony went above and beyond to help me get signed up for a second time. I could not move forward the first time we talked but she promised to followup with me in a few months and she did. She also made it possible for me to be able to side up this time by providing me with an affordable option. I really appreciate the fact that she was not a pushy sales person.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Diana Y.
Unfollow Diana Y.
Send Message
Share Review
Report Review

I am very satisfied with my introduction to Homes.com.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Zenobia A.
Unfollow Zenobia A.
Send Message
Share Review
Report Review

Wonderful customer service, Johnnie made me feel more like he was a friend trying to lend a hand instead of a sales persons attempting to make commission.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mel H.
Unfollow Mel H.
Send Message
Share Review
Report Review

Kevin was very helpful and timely. I could easily under stand him.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Dennis Z.
Unfollow Dennis Z.
Send Message
Share Review
Report Review

Sales people are most cordial. Receive fewer leads than I had hoped.
Reply

Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Sylvia N.
Unfollow Sylvia N.
Send Message
Share Review
Report Review

James was very patient and helpful getting me started with my log in.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sean O.
Unfollow Sean O.
Send Message
Share Review
Report Review

So far the one lead I received was already working with someone so the lead gen has been light. Service has been =very good from Homes.com agents
Reply

Date of experience: April 21, 2020

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States