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Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.

service
32
value
13
quality
15
1 review
0 helpful votes
Follow Alex T.
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TJ was always professional and friendly. He was patient and let me have time to make a decision without any pressure. He is an asset to homes.com.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Hannah was very diligent in her follow up and professional in her explanations of the products plus my options. She was not pushy or try to rush the sale. I receive sales calls almost daily so I am not so receptive to these calls. However, Hannah was respectful and shared that she wanted to see if her new products could work for me at this point. I felt like she took the time to help me discover the best fit for me at this time. Then I made my decision to give it a trial run for 3 months as another layer to my current marketing plan.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was very helpful, however we are having a MAJOR issue with the program we are in and the lack of monitoring and customer service with that new account!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Chassity Chandler is very helpful and knowledgeable, I like the different options on what she and Homes.com had to offer. First time buying leads but what made me go with Chassity and Homes.com is the amount of leads and pricing vs the competition. Chassity is a great asset and look forward with working with her
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Nia was easy to work with. I look forward to working with Homes. Com. Javascript: void(0)
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Loved my trainer
August 2, 2019

Loved my trainer. He was very nice. He was also very informative. Thumbs up!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Terri Y.
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I had to go over 24 hours without email because I needed my MX records changed. I actually copied the records before i changed the nameservers and it still took till the next day when I had to call back... for the 3rd time
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Susan O.
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Hannah was an excellent sales person and very knowledgeable about Homes.com. She was patient and answered all my questions. I look forward to working with her in the future!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Great Job!
August 5, 2019

Great Job! I'm ready to begin receive leads and making money for both myself and homes.com!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very professional and helped me navigate your system and point out some features that I was not aware of. Thanks
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Clair D.
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Regina held my hand with setting up a domain name to my homes.com website.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Oscar T.
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Sarah was very patient with me and she explained everything in detail.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Edmund M.
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Raven was delightful & knowledgeable in her explanation of the dashboard...
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Date of experience: April 21, 2020
1 review
8 helpful votes
Follow Antonieta W.
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Regina was fantastic in customer service today also Kevin last week, every one in your company have fantastic customer services, from day one until today everyone in the company are fantastic from the sales department to the technical department are exceptional, i can feel their smile when speaking with me it doesn't matter how frustrated i am with my task they are genuinely happy to help me. Thank you for the customer service your Company is the best!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Tish Q.
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Every time I call my questions are answered and problems solved
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Virginia R.
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Thank You for the excellent and expedite service!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Noreen J.
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Chris can stay on topic and gives great directions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I am glad that Robert was able to fix my problem. It however took much longer than I thought it should.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Leigh-Anne Q.
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I spoke with Candy and Jamie in regards to my Homes.com account. I was very impressed with their professionalism, patience, kindness and answering my detailed questions. I look forward to seeing what Homes.com can do to assist me with my business in the Atlanta market. Thank you Candy and Jamie.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Dallas took the time to thoroughly answer all of the questions that I had.
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Date of experience: April 21, 2020

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States