Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
At this point not happy. Waiting 48 hrs for a call back
Reply
Kevin Brown was extremely kind and helpful. His service was excellent! Thank you, Mandy Dunlap
Reply
Kevin was very friendly, patient and helpful.
Reply
Customer service was excellent! The products were explained in detail and they seem great but I don't have any experience using them yet.
Reply
She is great and provides great service. She is never pushy, and she definitely gives me a chance to get new products. She does well!
Reply
I was very satisfied with Jamaal's service. He was friendly, patient and knowledgeable. But so far I am very disappointed with program. I have not received any calls from prospects since I sign up for the program. I was told I would get 3000 a month in just one of my area's. I would like to speak with someone regarding this. Thank you
Reply
Very happy with the customer service and the results were more than expected. I was upset that we were NOT notified prior to our website expiring. I know you tried to contact us via an expired email account, but we do have phone numbers too.
Reply
Cecilia understood my extremely busy schedule and made many accommodations to work around it. She respected both my time and my clients time, but was able to present the product in a very professional manner in the many, but short phone, email and text exchanges we had. I was surprised to here she was rather new to sales! She was the sole reason I am giving the product a try... most cases the cold calls for real estate products don't allow you to be a REALTOR first and take a sales call second. Cecilia gets that balance. Great job to her!
Reply
Johnnie's customer service was phenomenal! He keeps his customers in mind on every level. He was very understanding and personable! He even remembered me from a previous call a month ago. Maximizing my exposure stayed at the top of his radar. Grade A service!
Reply
Lonnie was to cancel my preferred listing package and send me a e-mail confirming this and I still have not received this.
Reply
She was very great to work with. Understood what I was asking for. Need to go in and see if it has been fixed.
Reply
I'm giving Homes.Com a 2nd chance, as my 1st opportunity back in 2016 and 2017 generated no business for me. As Per Mr. Eugene Little explained, you have revised you product and I'm interested in seeing how this will affect my business.
Reply
Jamie was very helpful and polite! I've been contacted by many but Jamie ya e me clear concise information and did so in a pleasant but efficient manner!
Reply
He was very helpful. Just cancelling as moving out of state.
Reply
Roth was helpful in getting me to the correct department. I have been calling other number and the response is that it is a non working number. Roth put me in touch with the correct department and I will be a happy customer because of his help. Spoke to Alfredo and he is taking care of everything for me.
Reply
Lonnie McMillon was AMAZING. He was the most helpful support person ever. He knew every answer instantly, he was so nice, and patient.
Reply
Have some reservations about this program. However, if this works, I will become your biggest and most valued user in the Dallas Metro plex.
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.