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Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1209th among Real Estate sites.

service
32
value
13
quality
15
Kentucky
1 review
0 helpful votes
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Bonnie is amazing!
January 22, 2021

Bonnie is amazing! I signed up because she is awesome.

Date of experience: January 22, 2021
Texas
1 review
0 helpful votes
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Alexandria is very patient sales representative, who is very thoughtful.

Date of experience: January 21, 2021
Colorado
1 review
0 helpful votes
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Matt was very informative and helpful
January 21, 2021

Matt was very informative and helpful. He answered all my questions and responsive.

Date of experience: January 21, 2021
Indiana
1 review
0 helpful votes
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Very impressed with the quick response to my questions.

Date of experience: January 21, 2021
Arizona
2 reviews
0 helpful votes
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I'm not thrilled that the site does not update the current status of a home when it is under contract. That is something that should be worked on.

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
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Whitney was delightful!
January 20, 2021

Whitney was delightful! Hayden appreciated your help.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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The Worst
February 19, 2021

Homes.com is a not a place you want to advertise with. They promise you the world and do not perform.

Denise Arledge
The Arledge Group
Compass
DRE *******

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2021
Florida
1 review
0 helpful votes
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Deb
January 17, 2021

A little hectic getting started, but good to go now.

Date of experience: January 17, 2021
California
1 review
0 helpful votes
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Jenny is amazing!
January 16, 2021

Jenny is amazing! She's passionate about people, and it shows by going well above and beyond to be transparent and bring value and confidence in your product to agents. Job well done!

Date of experience: January 16, 2021
Illinois
1 review
0 helpful votes
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Still Waiting...
February 15, 2021

I received support in getting my Homes.com started. The support was helpful. I was told that I would need to wait a month before any support begins to come through. I wasn't told that on the initial sales call. I'm still waiting.

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2021
Pennsylvania
1 review
0 helpful votes
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Stephanie is a STAR
January 15, 2021

Stephanie is a STAR. So helpful, great to discuss and explain. She is a keeper! Too early to tell how the website and extras will benefit my business but I am very hopeful that it is a success.

Date of experience: January 15, 2021
Kentucky
1 review
0 helpful votes
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Great rep
January 15, 2021

Great rep. She was very nice, very helpful and was able to answer all of my questions.

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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Trenton Williams provided an excellent customer experience, he was very professional and personable and explained all the details in a thorough manner.

Date of experience: January 15, 2021
California
1 review
0 helpful votes
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Slow at first but we connected
January 15, 2021

Slow at first but we connected. I purchased a zip code!

Date of experience: January 15, 2021
Kentucky
1 review
0 helpful votes
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Lynette Rawlings is ABSOLUTELY WONDERFUL to work with! She is very professional and takes time to answer every question and assist with anything I need, to help me be successful. I appreciate her patience and integrity so much.

Date of experience: January 15, 2021
New Jersey
1 review
0 helpful votes
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Dawn was very pleasant and she worked well to get me on board. Looking forward to a lasting partnership! Thank You for the calls and follow ups. :)

Date of experience: January 14, 2021
Arizona
1 review
0 helpful votes
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KC is great to work with
January 14, 2021

KC is great to work with. She is awesome. I appreciate all of her help and expertise.

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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If I could give this company a NO star rating, I would. Please DO NOT sign up for service with Homes.com, they tell you one thing and provide another. The lead generation is horrible (I received 4 leads in 3 months) at the cost of over $600. And have been trying for the past 2 months to cancel service which they make it extremely difficult to do. They give you the run around, the cancellation department doesn't answer the phone or respond to email. They will sign you up and put you on an auto renewal plan once your contract expires, so make sure you read the fine print. Save your money and go with a REPUTABLE Marketing firm. Homes.com has very shady and fraudulent business practices. BEWARE!

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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January 14, 2021

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Date of experience: January 14, 2021
Missouri
2 reviews
0 helpful votes
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I don't feel there is enough verbal communication and assistance with setting up the product. It seems that too much is online, via email, or videos to watch. I am paying what is a significant amount of money to me each month and do not feel like it is an acceptable ROI so far.

Homes.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2021

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States