Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1209th among Real Estate sites.
Bonnie is amazing! I signed up because she is awesome.
Alexandria is very patient sales representative, who is very thoughtful.
Matt was very informative and helpful. He answered all my questions and responsive.
Very impressed with the quick response to my questions.
I'm not thrilled that the site does not update the current status of a home when it is under contract. That is something that should be worked on.
Whitney was delightful! Hayden appreciated your help.
Homes.com is a not a place you want to advertise with. They promise you the world and do not perform.
Denise Arledge
The Arledge Group
Compass
DRE *******
A little hectic getting started, but good to go now.
Jenny is amazing! She's passionate about people, and it shows by going well above and beyond to be transparent and bring value and confidence in your product to agents. Job well done!
I received support in getting my Homes.com started. The support was helpful. I was told that I would need to wait a month before any support begins to come through. I wasn't told that on the initial sales call. I'm still waiting.
Stephanie is a STAR. So helpful, great to discuss and explain. She is a keeper! Too early to tell how the website and extras will benefit my business but I am very hopeful that it is a success.
Trenton Williams provided an excellent customer experience, he was very professional and personable and explained all the details in a thorough manner.
Slow at first but we connected. I purchased a zip code!
Lynette Rawlings is ABSOLUTELY WONDERFUL to work with! She is very professional and takes time to answer every question and assist with anything I need, to help me be successful. I appreciate her patience and integrity so much.
Dawn was very pleasant and she worked well to get me on board. Looking forward to a lasting partnership! Thank You for the calls and follow ups. :)
KC is great to work with. She is awesome. I appreciate all of her help and expertise.
If I could give this company a NO star rating, I would. Please DO NOT sign up for service with Homes.com, they tell you one thing and provide another. The lead generation is horrible (I received 4 leads in 3 months) at the cost of over $600. And have been trying for the past 2 months to cancel service which they make it extremely difficult to do. They give you the run around, the cancellation department doesn't answer the phone or respond to email. They will sign you up and put you on an auto renewal plan once your contract expires, so make sure you read the fine print. Save your money and go with a REPUTABLE Marketing firm. Homes.com has very shady and fraudulent business practices. BEWARE!
I don't feel there is enough verbal communication and assistance with setting up the product. It seems that too much is online, via email, or videos to watch. I am paying what is a significant amount of money to me each month and do not feel like it is an acceptable ROI so far.
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.