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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Found a great worker for the job but it took couple of inquiries to get a response
I entered my needs for yard cleanout into the website and was contacted within a few hours by the landscaper. I was happy with the company and the quality of their work so it was a positive experience for me to use HomeAdvisor.
Great from start to finish. Bradley responded immediately when I asked for a referral from home advisor. He was fair, thorough, professional and prompt. Excellent work
The breanenman rehab were excellent efficient great pricing. Best folks we have ever worked with on a project.
I forget how it worked but I went to homeadvisor got the list of companies who did gutters and called several.
Home Advisor was great. Good group of vendors were recommended to me to choose from. They were very prompt with getting back to me once i submitted my request to them. Great experience.
They worked with me until we found someone who could do the job and in a reasonable period of time.
Easy quote and quick project completion. Siding repair to update one section of the front of the house.
Columbus Concrete Coatings (Brady Epoxy Flooring; Brady Epoxy Flooring LLC; Nicholas Brady) Do NOT use this company. Work is shoddy, incomplete, unacceptable. Fails to correct problems (rough, uneven and bumpy surface with pitting of porch floor epoxy coating) as promised. Overcharges and engages in abrasive and lecturing conduct.
Bill Pierce contacted me promptly and I scheduled an appointment with him for the next day. He arrived on time and did a thorough inspection of my heating and air unit as I requested. My system is in good working order with no issues to address. He then installed my smart thermostat (Ecobee 3 lite). He made sure that everything was working properly and that I knew how to use it and the app on my cell phone. The work was done at the agreed upon price, which was affordable. Mr. Pierce if professional and personable. I will be contacting him with any future heating and air issues.
Easy to get a list of contractors. Home Advisor even requested quotes for us. Most requests were answered. The contractors who responded were a good mix of small and large companies. We were happy to get the request for our review of the contractor we chose.
I was a bit hesitant to use such services as HomeAdvisor, I guess I feel like I am being channeled to certain services without my knowledge of WHO I am being recommended to or WHY? Guess I feel that quality PROs shouldn't have need to such services, but maybe I am just out of step with the times.
Home Advisor followed up on their recommendations to see if I was satisfied and I was pleased with that
This is my third project through home advisor and have been highly satisfied.
I was happy with the whole process... they worked with me on price and did the job quickly and cleaned up nicely when finished
. sliding door replacement by Yonnie was great. Very prompt, competent and price was right. Garage door repair was fine except way over priced.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...