HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 2,163

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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New York
1 review
0 helpful votes
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Ms
November 5, 2020

Professional job and knowledgeable, work was done in timely manner, clean after completing of the job. Overall great work.

Date of experience: November 5, 2020
Utah
1 review
0 helpful votes
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Useful Site
November 5, 2020

We found these best handyman by searching on this site.

Date of experience: November 5, 2020
New Jersey
1 review
0 helpful votes
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Good Resource
November 5, 2020

Very helpful to find qualified Contractors in one place!

Date of experience: November 5, 2020
Florida
1 review
0 helpful votes
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A must use
November 5, 2020

HomeAdvisor gave me leads for getting my project done via email. I had the opportunity to check out reviews prior to selecting a company to get an estimate from. HomeAdvisor called me a few days after this to check on the status of my project and to see if I had any problems and or questions.

Date of experience: November 5, 2020
Ohio
1 review
0 helpful votes
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Trusted Service
November 5, 2020

This is the forth time I've used Home Advisor. Each service company I chose proved to be the right choice.

Date of experience: November 5, 2020
Illinois
1 review
0 helpful votes
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Bathroom tile
November 5, 2020

Well pleased with contractor and price! They were on time and cleaned up after. Will be recommending to all friends and family!

Date of experience: November 5, 2020
Pennsylvania
1 review
0 helpful votes
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Fast Service
November 5, 2020

Very quick response to initial phone call and the company was able to come to the house the following day. Would definitely use this service again.

Date of experience: November 5, 2020
Texas
1 review
0 helpful votes
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Very userful
November 5, 2020

Found a high quality vendor among a good selection of quality companies.

Date of experience: November 5, 2020
Texas
2 reviews
0 helpful votes
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Powerwash service
November 4, 2020

Professional and timely service. Would recommend to anyone needing home improvement work.

Date of experience: November 4, 2020
Illinois
1 review
0 helpful votes
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Attic insulation completed in very short time frame and at less than expected cost. Home Advisor supplied us with 3 good choices & reviews.

Date of experience: November 4, 2020
New York
1 review
0 helpful votes
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What a nightmare!
I tried to book land mowing last week with HomeAdvisor. I called and was quoted $93 which I accepted (and give my CC numbers).
I never received a confirmation email and the name of the contractor so I called back. Long story short, after explaining the situation to five different persons, they all confirmed that the booking didn't get through. At that point my CC has been weirdly charged for $125, then reimbursed. (HomeAdvisor is suppose to charge only until after the booking is completed.
Fastforward, one week later my CC is charged AGAIN! For $125! $30 more than quoted. And this nice contractor arrived totally unannounced. I have no idea who he is. I called again HomeAdvisor. After again a long wait, this time someone find the booking and say it is recurrent (which we were never interested in).
A nightmare. After many hours lost over the phone over the two weeks, we apparently are getting the money back (we have to wait 3-6 days to confirm) and they say that they canceled everything. I am just hoping the HomeAdvisor is finally over. I felt really bad for the contractor that had to go, they canceled the job last minute as he was already there so he won't be paid. HomeAdvisor seem to be all the way bad, with the customers and with the contractor. Run away from them as far as you can would be my advice.

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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Plumbing services
November 4, 2020

A good service provider was located with this took

Date of experience: November 4, 2020
Texas
2 reviews
0 helpful votes
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Quick & painless... the tech even cleaned up his mess from the wall.

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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Tree trimming
November 4, 2020

Took on job with Southwest Tree Care and was quoted a price that I felt was too high and Adrian worked with me and split the higher price with me and I hired him and his crew for tree trimming. Very Happy customer here!

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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I was trying to confirm the credentials listed by Home advisor with regard to and Remodeling contractor. Such as Licensing,. Insurance, and business registration. None of them can be confimed by Home advisor.

Date of experience: November 4, 2020
Florida
1 review
0 helpful votes
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Manny the Handyman
November 3, 2020

We needed a wheelchair ramp and got three estimates. The one Manny provided was by far the most detailed and although not the lowest it was very reasonably priced. The ramp is now complete and is perfect! The detailed drawing Manny provided helped with the HOA approval as well. I would recommend Manny the Handyman for any home repair!

Date of experience: November 3, 2020
Illinois
1 review
0 helpful votes
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Tankless Water Heater Installation
November 3, 2020

Within one work week I got three references, got a visit from the one I eventually picked, canceled the other estimates, and had the job completed.

Date of experience: November 3, 2020
California
1 review
0 helpful votes
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Roof Repair
November 3, 2020

I contacted Home Advisor and they connected me to a person who could help!

Date of experience: November 3, 2020
Colorado
1 review
0 helpful votes
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Quick and reliable
November 3, 2020

The 2 projects I have done so far with home advisor has had quick responses from highly reviewed and reliable contractors. This has made my experience with a new home so much easier.

Date of experience: November 3, 2020
New York
1 review
0 helpful votes
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Household move
November 3, 2020

Excellent service and follow up. Thank you
Top Notch Moving is absolutely fantastic. I have moved many times in my career and David and his entire staff provided the most professional, caring and careful service I have ever had. They were patient from the very beginning giving me an extremely detailed and accurate quote for services. Their equipment blankets, trucks and tool were in impeccable condition. They carefully wrapped artwork and furniture. Not one item in the two 18-wheeler massive trucks was scratched or damaged.
They remained calm and meticulous throughout packing, loading and delivering and installing, rebuilding furniture artwork, beds, refrigerators, and more.
They even fixed a bookcase by reattaching the back before they wrapped it. They found a ring and handed it to me saying, this looks like it is very special.
Although unloading the last truck went late into the evening, Dave and his team maintained their careful and fastidious level of work. They even folded their superbly clean moving quilts into perfect squares before returning them to the trucks.

I highly recommend this extremely professional company. The quality, professionalism, and level of care they give their customers and their belongings is beyond all expectations. I am hiring Top Notch Movers again this month as we move full time to our river house.
Thank you, David for making our move so pleasant.

Date of experience: November 3, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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