business logo of Homary

Homary

Overview

Homary has a rating of 4.6 stars from 837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 1 day
+114
How would you rate Homary?
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Nebraska
1 review
0 helpful votes
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Making it work
November 25, 2024

Morgan did an exceptionally good job. She answered all my questions and didn't keep me waiting. Wish she could have resolved my issue with a sale on the couch 70% discount. Maybe next time.

Date of experience: November 15, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Very friendly
January 14, 2025

Very helpful and quick to respond and friendly to chat to

Date of experience: January 4, 2025
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Very polite and attentive
December 6, 2024

I have had nothing but very polite and attentive service with Homary
They are trying to solve a technical issue and have always responded positively and promptly

Date of experience: November 26, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Communication was top notch!
November 25, 2024

Communication was top notch! Helped me figure out and resolve an issue on my end and even followed up after to make sure I was good to go. Thank you Morgan for the help

Date of experience: November 15, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Illinois
1 review
0 helpful votes
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Morgan
January 10, 2025

Morgan was helpful chatting with me and solved my issue. Quick in response and kind.

Date of experience: December 31, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Michigan
1 review
0 helpful votes
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Morgan has great customer service
July 25, 2024

We had a total loss house fire and are building a new house. I needed a shower (del 2/ 3 weeks) that Homary sells. The warehouse that delivers to my area code was out of stock with a 12 week lead time which is beyond my timeframe for the build. Morgan helped me with possibly getting the shower from a different warehouse. On top of all of this panic on my part, Morgan helped me through the live chat, email, issued case number, etc. for I am old and foreign to technology! Thank you so much Morgan!

Date of experience: July 15, 2024
Mark J. Homary Rep
9 months ago

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Massachusetts
1 review
0 helpful votes
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Cancel
December 2, 2024

I love the items in the website. But the shipping doesn't fast enough for Christmas. I need it as Christmas gift. So o have to cancel my order. And Morgen is understanding me and helping me.

Date of experience: November 22, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Very good customer service
July 27, 2024

They have the best customer service, I had a problem with an ornament, they replaced it right away.
I'm very please with the quality and their response.
Happy customer I will recommend them to my friends and family.

Date of experience: July 17, 2024
Mark J. Homary Rep
9 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Great
October 16, 2024

Fabulous customer service by Morgan very pleased and happy with the resolution- looking forward to receiving my replacement

Date of experience: October 6, 2024
Mark J. Homary Rep
7 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

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Louisiana
1 review
0 helpful votes
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Damaged table top
December 22, 2024

I received a damaged table top and Morgan helped assist me with getting a replacement. Everything went smoothly and I greatly appreciate the help!

Date of experience: December 12, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Amazing customer service
August 11, 2024

I was put through to a wonderful customer service team expert called Rhythm. My problem
Was sorted instantly and I couldn't be happier with the level of service I received I am so so grateful thanks so much Rhythm

Date of experience: August 1, 2024
Mark J. Homary Rep
9 months ago

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Rhythm is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Tennessee
1 review
0 helpful votes
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Montie
December 21, 2024

Absolutely amazing service and very knowledgeable...I really appreciate y'all's very professional help...
Thank you

Date of experience: December 11, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Jersey
1 review
0 helpful votes
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A customer
October 9, 2024

Very good service. The delivery for my item was too long but they didn't argue and they accept to issue my credit

Date of experience: September 29, 2024
Mark J. Homary Rep
7 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Arizona
1 review
0 helpful votes
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Customer Service Support...
November 30, 2024

Jenny, through the Live Chat was extremely helpful in answering all of my questions. She was professional and asked clarifying questions to ensure that she was able to successfully assist me.

Date of experience: November 20, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Missouri
1 review
0 helpful votes
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Using a coupon that code did not work
November 28, 2024

Jenny was very helpful in resolving my issue with a coupon that did not work. She also helped me with a returning an item. Very helpful and resolved both issues.

Date of experience: November 18, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Arizona
1 review
0 helpful votes
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Very professional
December 1, 2024

Jenny was great in addressing my issue. I have purchase close to $10,000 worth of art work and their product are great and they are great quality and just very unique.

Date of experience: November 21, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Great customer service
November 21, 2024

I had an issue with my product and Eunice on the customer service side has been fantastic. Replied to my emails so quickly and resolved the problem in quick time. Thanks.

Date of experience: November 11, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Customer service
December 4, 2024

Very good in replying to my questions regarding the product I was intersted in purchasing so good was it that I did actually order 2 items thank you very much

Date of experience: November 24, 2024
Mark J. Homary Rep
5 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

France
1 review
0 helpful votes
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Great Customer service
August 10, 2024

We bought a wonderful furniture from Homary. Great surprise to see how clean the package was. There were a little scratch on the fourniture and I called back the Customer service that was verry pleasant and nice.
We found a solution together quickly.
Thanks for everything.
Anyway the design and the qualité of the materials was incredible. Great surprise Indeed.

Date of experience: July 31, 2024
Mark J. Homary Rep
9 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Customer focus
August 18, 2024

One of the best customer service in the companies I worked.

Very understanding and quick respond

Beneficial and very polite- especially - name Rhythm
Thanks

Date of experience: August 8, 2024
Mark J. Homary Rep
9 months ago

Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.

The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.

Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)