About the Business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices. Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers. We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs. Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover. To learn more about our products, please visit our website.
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
Very quick and excellent service
Polite and informative
Would highly recommend
Agent communicated clearly.
Still waiting for the full resolution and updates
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Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Simple easy and to the point Morgan was quick to reply and simplified the issue
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
We returned from a holiday in Japan and wanted a Japanese style toilet. After a call to Homary we drove down quite a distance to see the display. One of the very few places where you can see them. Homary staff were excellent, and arranged delivery in a small vehicle to suit our access. The quality of the product is exceptional and it arrived really well packed with all fittings etc. all in all a great shopping experience
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Finding my kitchen island. Have me information on it's whereabouts and how to contact carrier.
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
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Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Je n'ai pas encore monté Les meubles que vous m'avez envoyé mais je pense que je ne serai pas déçu de ces achats, merci, à bientôt.
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very good service given by Morgan helped with my problem today
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I don't know about the products yet but making changes to my order Jay went above and beyond to help me fix some mistakes I made. Great costumer service
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Henry was exceptionally patient and helpful with helping me place this order. I am now looking forward to delivery.
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thanks to Yasmine, the quality problem I had with chinese chairs is solved. Very kind and quick answer
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Help with technical issue Help with technical issue Help with technical issue Help with technical issue
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Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very kind and very helpful really fast. Listened to what I said and did whatever he could to help.
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Amazing chair, and very stylish. We love it, this is my first time using Hamory, 100% satisfied. The customer service professional and helpful.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
We reached out with an issue and Morgan was great at getting a case open and understood what the problem was immediately, waiting to hear an update now.
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Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Needed to change an order that I'd been expecting and the rep was very helpful. Thank you again Morgan. Fingers crossed I receive my table on tie!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was swift to process my refund! She was clear on the process, quick to action, and kind.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan gave me great service. Highly responsive and super helpful.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Jay helped me with my order, provided options and suggestions to solve my problems promptly. Will definitely use again
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Provided update on expected delivery. Prompt efficient service
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Nice, courteous chat with Morgan about an order. She is very knowledgeable.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK