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Homary

Overview

Homary has a rating of 4.6 stars from 837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 1 day
+114
How would you rate Homary?
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Australia
1 review
0 helpful votes
Follow Chitra V.
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Good experience with Morgan
March 13, 2025

Morgan was professional and fast with the cancellation

Date of experience: March 3, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

GB
1 review
0 helpful votes
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Morgan - super helpful!
March 13, 2025

Morgan was super helpful in organising a cancellation for me.

Date of experience: March 3, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

California
1 review
0 helpful votes
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Thank you
March 13, 2025

Thank you great service quick response very helpful

Date of experience: March 3, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Florida
1 review
0 helpful votes
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Morgan
March 13, 2025

Customer service by morgan, was fantastic and very helpful

Date of experience: March 3, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Pennsylvania
1 review
0 helpful votes
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Great help
March 12, 2025

Morgan was a great help in finding exact measurements of a bed frame for my adjustable bed frame.

Date of experience: March 2, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

California
1 review
0 helpful votes
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Impressed with them
October 26, 2024

Website was easy to use as was transaction. They give you updates on your purchase, mine came from overseas on the expected date. I did have a small problem with the item 'Float in Vanity" and they responded right away and took care of the problem. Highly recommend

Date of experience: October 16, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Georgia
1 review
0 helpful votes
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Helpful for manufacturer issue
March 12, 2025

Super helpful getting our case pushed forward after a delay.

Date of experience: March 2, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Georgia
1 review
0 helpful votes
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Product Q&A
March 12, 2025

Morgan is knowledgeable, courteous, prompt, and tech-savvy. Excellent service!

Date of experience: March 2, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

California
1 review
0 helpful votes
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Great Product
October 26, 2024

The extendable table is a great product. Very stylish and convenient. However, the directions were confusing. Even watching a video of a similar table on YouTube. Tool six hours to figure out and one board was backward due to incorrect labeling. We were not about to take it apart again, so we drilled extra holes where they should have been. None the less we love it.

Date of experience: October 16, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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We assembled the coffee table today prior to Christmas although we received it few weeks ago - since hubby was out town. All good but when we assembled the drawer we found the door of it is chipped.

I was wondering why the door is so fragile while other parts are all good. Though my hubby also found some holes for screw are not perfectly fit.

The customer service was good when we reported the chipping parts. Fast response, fast action - Morgan offered me two options. 1. Send a replacement for the defective parts which take 4-6 weeks (far too long for me, I was expecting something new for Christmas and NY) 2. Refund 20% which takes 2-7 days. ( I was hesitating as I wanted a prefect table)

The table was not prefect (indeed the mechanics is good, the chips make it imperfect but does not affect the table function) but the customer service was good - the best experience I had so far for online shopping in UK.

Date of experience: December 24, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Great customer service
February 15, 2025

He answered all my questions and was quite funny on the chat. Hopefully they get more swatches for color matching.

Date of experience: February 5, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Florida
1 review
0 helpful votes
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Amazing experience with the after sales team!
December 28, 2024

First time customer experience for this website has been a breeze. Received a damaged product but communication with the after sales representative makes me believe it would be replaced with no worries. Thanks!

Date of experience: December 18, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Request to expedite the order
October 25, 2024

Was quick and simple response. However, didn't give option to expedite the shipment but have reason for delay. Other options were give to get something else but we decided to wait as we liked what we ordered.

Date of experience: October 15, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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I will never buy anything from Homary again!
October 26, 2024

I bought 3 items and really wish I had not. I ordered a "sofa bed" that acts like a sofa when folded back. It comes in a zippered case so I thought, great - it must be washable. But nope! I called and spoke to a customer service rep who said she didn't believe it was washable. I needed to wash it because it smelled unpleasant once I unboxed it. The cover did shrink slightly but I could get it back on. The second item is the table and 4 chairs. These chairs are ridiculously tiny. I'm 5'4" and 130 and I cannot sit in these chairs. You can't sit back and if you have bare skin on the faux leather seat, the color comes off! Cheap Junk! The last item is a table with 3 different levels. It's difficult to close because the hinge is very stiff and will pinch your fingers.

Date of experience: October 16, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review, Customer.

We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.

We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer service.

Homary social engagement team.

North Carolina
1 review
0 helpful votes
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I was particularly looking for something out of the ordinary for my guest bathroom - statement pieces. Hilary is the only site I have found that had out of the ordinary choices. The actual items seem to be made very well and are heavy duty. Not yet installed - but I can't wait to see them installed

Date of experience: October 11, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
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Great service
October 26, 2024

Great service by Mark! We purchased the table and noticed the small chip. Git the quick and professional response from Jason and the problem has been solved. Very impressed with the service! Amazing company! Thank you mark

Date of experience: October 16, 2024
Mark J. Homary Rep
6 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Georgia
1 review
0 helpful votes
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Great jon
January 2, 2025

Everything was really great. The service was fast. Monty was super helpful. I'm just waiting for my replacement items which I assume will come just as quick as the service teams help it was a pleasure working with them.

Date of experience: December 23, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Superb dining table
December 27, 2024

The table is very stylish and space saver!
Customer service specifically Spencer was very helpful as my husband thought it wouldn't fit initially and we were thinking to return the table but after assembly it turned out perfect for purpose.

Date of experience: December 17, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Massachusetts
1 review
0 helpful votes
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Great service
January 18, 2025

At February 7,2925 Morgan did everything to resolve my situation with after sale return
I am impressed with his high professionalism and wish him all the best at his carrier

Date of experience: January 8, 2025
Mark J. Homary Rep
3 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Virginia
1 review
0 helpful votes
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Outstanding customer service
December 28, 2024

We love the modern bathroom vanity we purchased from Homary. Unfortunately, one of the corners was damaged during shipping. I filled out the forms, sent pictures, was given a case number, and a new top was sent within a week! Responses were very fast and courteous. Thank you for helping us resolve the issue in a timely and easy way. Spencer's communication was top notch! Highly recommend Homary!

Date of experience: December 18, 2024
Mark J. Homary Rep
4 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)