Homary

Homary helped me create a spa-like retreat in my home. I discovered a bamboo bath caddy that holds everything I need for a relaxing soak. The easy-to-navigate website and responsive customer service made shopping for bathroom furniture a breeze. I'm loving my newfound bath-time bliss!

They do false advertisement saying you can return within 30 days after receiving the product, which is standard consumer return policy in the States. Don't believe that. You won't be able to return anything unless if it is broken when you receive it. The product doesn't look like its advertised picture at all and you won't be allowed to return it.

I had a delightful furniture shopping experience at this store, largely due to the exceptional customer service. The staff was attentive, knowledgeable, and went above and beyond to meet my needs. The product quality is exceptional as well - my new furniture is both stylish and built with high-quality materials. I highly recommend this store for their top-notch service and products.

They truly understands the value of exceptional customer service. Their online store was user-friendly, but what made the experience extraordinary was the assistance I received from their customer service team. They were responsive, courteous, and genuinely cared about helping me find the perfect furniture pieces for my living room. With their guidance, I selected a beautiful and comfortable sofa set that has become the centerpiece of my home.

Worst company ever, We are a design and build company and we are ordering many items from all kind of suppliers. They sent a product that was not working and tried to return it. Story starting now, after we found no customer service you are talking with a computer, and if you want to call them then " no available agent now" :)) )
Email is more fun: Send us a picture, yes we did, send a box picture yes we did, and then send a video, so need to re-install and re-run not properly working toilet, and who will pay for this?
If you do not have customer service then you are not the right company, think about After 30 days your product is not working, and no one other side to help and you are trashing your money into the trash can.
Stay away friendly

Their bathroom furniture collection is a true gem. I was pleasantly surprised by the variety of space-saving solutions. I chose a wall-mounted cabinet that transformed my cluttered bathroom into an organized oasis. The quality of the piece is outstanding, and I'm thrilled with the upgrade.

J'ai longtemps hésité avant de faire cet achat doutant de l'expérience que j'allais avoir. Mais j'ai été agréablement surprise par la qualité de l'envoi, et du produit. Bien que ce ne soit pas un montage et des finitions Suédoises (!), le process de montage est très bien expliqué via la vidéo. Je suis ravie de la table qui est très fonctionnelle. Le service client a toujours été très réactif, et a su m'apporter 2 solutions, dont l'une que j'ai accepté, par rapport à un problème de qualité sur les assises, et le plateau de table. Je recommande Homary.

I received my order due to delivery damaged but Homary team member Rhythm handled very professionally. I had to email back and forth but respond time was great. Overall very happy.

The exceptional customer service at this furniture store truly sets it apart. The staff was attentive, knowledgeable, and genuinely invested in ensuring my satisfaction. The product quality is exceptional as well - my new furniture is not only visually stunning but also crafted with precision and durability. I'm extremely impressed with the service and the remarkable quality of the products.

Everything came as anticipated and delivery was quick and painless. Customer service applied credit for an online coupon which I forgot to apply at checkout. Great experience all around!

I had a fantastic furniture shopping experience at Homary! Their website offered an extensive range of options, from modern to traditional styles. I was impressed by the variety of materials and finishes available. The best part was that the quality of the furniture I purchased exceeded my expectations. I'm absolutely thrilled with my new leather sofa!

We purchased two (fairly expensive) night stands. This company gave us the run around. Both of the nightstands were delivered damaged. We called the company several times without any refund or offer to replace it. Do not buy from this company. They have the worst customer service. They also have several of the same complaints about damaged products. Look at the BBB ratings. They were turned in several times. I cannot believe this company is still in business. They should be shut down.

Whatever you do, do not purchase from here. I ordered a goal beige and tan rug and received a white with orange and brown design. When I called they demanded I take a picture of the box. They did not send it in a box they sent it in a wrap. They demanded I take a picture of the wrap I did that. Then they demanded that I show home already on the label, I did that then they said that it must've been my computer monitor that showed the wrong colors therefore I'm out of luck. This is a scam do not go there terrible

Their customer service team went above and beyond to help navigate through their vast selection. With their assistance, I was able to find the perfect dining set that matched my preferences. What stood out was their ability to provide information about multiple SKUs of the same item, ensuring I made an informed choice. The personalized service made all the difference.

Absolutely disgraceful customer service, I have been struggling with customer servic for a month asked to refund me or send products again but they didn't do anything. Instead they withheld processing the second separate order even though the products are available in the warehouse. I explained i need the products as soon as possible, asked for sending missing products promptly again or refund, they promised to do so but nothing happened. They kept sending the same replies with no results. Absolutely annoying. So far i spent almost one thousand pounds,waiting a month for missing items, raised it multiple times got no refund, out of 4 products ordered got one with a massive delay,received no "guaranteed" late delivery compensation and needless no say no refund or delivery for 3 outstanding.

I had a terrible experience with this site.I had purchased 2 items and was utterly dissatisfied with both.
They look good in the pictures on the website, but in. In reality they are utterly cheap looking.
One of the items was even defective, where the surface was a bit ragged. They didn't even issue me a paid-for return label for this defective item.

For the other item it looked very shoddy. And when I tried to return it, at my own cost the carrier was costing me a lot, almost equal to the price of the item itself. Because of the sheer volume and weight of the package,... I HAD TO FORCEFULLY keep it.

A Really Bad experience. DO not buy from here, unless you are willing to take a chance with your money.

Where do I start...I had 1 shoe bench ordered from Homary. The leg was bended and broken. I told them about it and they kept telling me they are checking with manufacturer. They kept giving me the same generic solution. I ordered carpet and the carpet looked like a great carpet on picture...it came like a floor mat! Terrible! I will never order from them.