Very thorough and provided good information. We are interested in a homary bidet toilet. Difficult to make purchase without seeing product but chat was very helpful.
This online store is a furniture lover's dream! They had an incredible variety of styles, colors, and sizes to choose from. Whether I was looking for a minimalist piece or something more eclectic, I found numerous options. The best part was that the furniture I ordered was of excellent quality. I couldn't be happier with my purchase—a stunning upholstered bed that transformed my bedroom into a cozy retreat.
This furniture store sets a high standard for customer service. The staff was attentive, helpful, and made the entire shopping process enjoyable. The product quality is exceptional - my new furniture is not only visually stunning but also displays superior craftsmanship. I'm extremely impressed with the level of service and the outstanding quality of the products.
I got instant support and great experience in doing business with Jackson and Homary.
Thanks
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Yasmine was very efficient and handled the situation. I just wish I could have gotten a transcript of our conversation to refer back to if need be about this cancelled order.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Yasmine is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I wasn't aware of all the coupon codes available with Homary. Jenny helped me with my Live Chat request to apply a better coupon for an order I just placed. She was very polite and patient, I was glad I didn't have to cancel and replace my order, which made my experience smoother. Thank you Jenny!
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Avoid at all costs! The product they sent me did not work and they refused to issue a return or refund. I went back and forth with them via email for over a month about the issue. After repeated refusals to accept a return and issue a refund, I filed a chargeback. They LIED in their response to my bank, writing "We heard nothing from the buyer regarding this transaction after delivery."
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
After checking, we are sorry we fail to find your order information. Would you please kindly call us at 1-888-903-333 to look for our customer agent David, or email us service@homary.com and put our customer agent's name "David" attention, then he will surely get back to you and work out a proper solution on your case?
I had an amazing furniture shopping experience at this store. The customer service was exceptional - the staff went above and beyond to help me find the perfect pieces for my home. The product quality is outstanding as well, with durable materials and impeccable craftsmanship. I couldn't be happier with my purchase!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Homary social engagement team.
After finding the perfect product for us (Clock), I decided to buy and does say on their website that Extra 20% off Coupon (code: Sum20) when ordering on their App. When downloaded their App, surprise, the code does not work. I called customer services today and spoke with someone who claimed that he was a senior person and could offer me 10% off but I need to buy a product then send them email with screenshots of the bank statement and product purchased and then they will give me 10% off. What on earth and living age we are in. I never ordered from them in the past. They lost a sale plus any friends and family recommendations.
The store had a great selection of space saving furniture. I was pleasantly surprised by the number of options available, especially for the smaller apartments. I was able to find a fold down table and chairs that fit perfectly in my kitchen, as well as a bed with built-in storage. The furniture is well made and looks great in my space. I would definitely recommend this store to anyone looking for functional, stylish furniture for small spaces.
The store had a great selection of outdoor furniture that was both stylish and durable. I was impressed by the variety of options available, from sleek metal chairs to cozy outdoor sofas. I ended up purchasing a set of wooden chairs and a table that have held up well over several summers. The furniture is easy to clean and looks great on my patio. I would definitely recommend this store to anyone looking for high-quality outdoor furniture.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Homary social engagement team.
I don't even want to give them one star but had to. This is the worst business I ever dealt with. They took my money for a clock they said that all of them got damaged during delivery from their vendor and then they never returned my money. They write me an email every other day saying they will only refund my money when I remove my claim against them From my credit card company. That doesn't even make sense. Just refund my money and the credit card dispute goes away. They are thieves and they have no customer service. They don't even respond to my emails. I don't think they can read English. Terrible company. Took my money and got nothing!
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer service.
Homary social engagement team.
Sounds like a scam so people need to avoid ordering from them. Delivery was scheduled 3 weeks from the date I placed my order and has not been delivered yet after 9 weeks. Customer service representatives are rude and not willing to solve the problem. I dont think the order will be delivered at any point of time and based on my experience Homary is a crystal clear fraud.
- Homary changes the delivery date after you finalise the payment.
- Homary was not willing to fast track the delivery or do any kind of compensation for the delay.
- Homary's agents are super irresponsible and I have been waiting for their manager's call over 2 weeks to solve the problem.
TL;DR
Avoid at any cost this absolute scam
Thank you for taking your precious time to leave your review, Customer.
We are sorry to learn that your stay fell below expectation. Due to circumstances beyond our control including ports traffic and unexpected demand, so your order has been delayed. We are working on it, and we will surely report to our logistic department and choose the fastest and most reliable shipping company to ensure timely and smooth delivery. By the way, a reminder that sometimes the order is not delayed because some items need to be shipped oversea, so the lead time may be up to 2 months or more, which is clear mention on the web page.
After checking, we are sorry we fail to find your order information. Would you please kindly call us at 1-888-903-333 to look for our customer agent David, or email us service@homary.com and put our customer agent's name "David" attention, then he will surely get back to you and work out a proper solution on your case?
Very cheap and overpriced items. I would have been better off buying at ikea or some no brand item on Amazon or Wayfair. The furniture and the lamp they sent me were so unbelievably cheap, it is disgusting. I can't believe I was so gullible buying from this company. I hate leaving negative reviews, but Homary is terrible. Be warned.
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
After checking, we are sorry we fail to find your order information. Would you please kindly tell us your order number, or you can call us to look for our customer agent Davis, or email us put our customer agent's name "Davis" attention, then he will surely get back to you and work out a proper solution on your case?
Email: service@homary.com (All the Customer)
+1-888-603-9888 (US Customer Contact Number)
44-808-175-1919 (UK Customer Number)
Homary social engagement team.
It was my worst experience by online shopping.
Too expensive and poor quality, catastrophes packing.
No installation manual, bolt and nuts, really nothing inside of packing.
No costumer services, no responsible person.
I Do not recommend to anybody!
Thank you for taking your precious time to leave your review, Zohrabnia，
I have email you regarding the issue, we will send the missing parts as a replacement for you as soon as possible. Please check your email, and we are sorry for the delay.
We sincerely apologize for sending you the missing parts, and we will take fully responsibility to get the issue solved. Because the shipping company who delivered your order is our third-party, so the shipping process is fully in charge by them. However, sometimes accident happens that there are parts have not been delivered for assembling items.
We sincerely apologize that this shopping experience did not work out well and caused you an inconvenience, but many thanks for raising this issue, and Homary will surely pay more attention and make an improvement on these areas. By the way, we will arrange someone to follow up your case to ensure a proper solution will be provided to you.
This is the second time I have had an order brought to me and left under the house and not brought into the apartment. I will not use your services again. No one warned me about this. I am a girl, I could not myself load from the street and pick up the sofa and asked neighbors to help. Now the shelf under the TV, the same thing, they left it on the street and did not want to lift it into the apartment. Both couriers said it was in their order. Terrible service. I regret that I bought something from you.
Kind and helpful, generous and quick to answer my questions. Also very welcoming
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I mistakenly ordered 3 pendant lights instead of 2 and Jenny promptly solved the issue by initiating a cancellation and refund. Great and amazing service
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Super fast replies and quickly resolved my issue with my order
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I spent $1200 to buy dining chairs.
It estimated 3-5 weeks delivery. It arrived in 6, and two chairs had issues. One was used and broken and the other one could not be assembled. I contact them, they asked for so much none-sense to replace the two, things like a video to prove it's not assembling… for a replacement! Once I provided it, I never heard back. They just dropped dead even though the issues were within the description of eligible refund. I contacted costumer service, they said they are looking into it and they will gat back to me in 2 days, well it's been 10 and now when I reach them I get no response. A purchase that was placed in late July, now in mid October is still unresolved and I have chairs that don't work and I wasted $1200… R. U. N A. W. A. Y
Overview
Homary has a rating of 4.6 stars from 836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.
Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.
To learn more about our products, please visit our website.
- Visit Website
- San Leandro, CA, United States
- Edit business info
Business History
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.
Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.
To learn more about our products, please visit our website.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.
We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.
We look forward to serving you again in the near future!
Whatsapp：+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)