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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
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Quick response to customer service needs. Hoping that my order will arrive in the time frame provided.
I had a great experience with Jay from customer service. Very professional, friendly, and quick to respond to my questions. Everything was explained clearly and handled efficiently, which made the whole process easy and stress-free. Excellent support – thank you! Also The product matches the description and the quality is good. I am satisfied with my purchase. Definitely would order from Homary again.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
I'm very happy with the TV stand I ordered from Homary — it's beautiful, high quality, and exactly as shown in the pictures. The customer service (Mark and Jay) team was also helpful, responsive, and polite, and they even offered a partial refund as a gesture of goodwill for the inconvenience. The main issue was with the shipping company, which handled the delivery poorly, with long delays, no communication, and failed attempts without prior notice. Fortunately, Homary stepped in and worked to resolve the situation, although it took quite a bit of time. In short: great product and customer service, but Homary should review the logistics partners they work with to improve the overall customer experience.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
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Jay's service and help have been excellent, and I have had no problems with the return I needed. They collected the item promptly, and communication has been good throughout the process.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
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I ordered something I have wanted for six months. Do excited I didn't review it. I need dinner stone and I ordered mdf. Had to cancel but going back to your site to shop for more items and he even said he could have a manager work with me. That will be so helpful. Trying to remodel our main floor added a room on the back of my home so my disabled hubby can sit comfortably and visit with guests. Seat height etc is key for him. Morgan was great… makes me want to shop with your company
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
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Excellent service, great help, and service, he help me with my order
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Morgan was very swift and professional. I was given the coupon discount that I forgot to apply when paying.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Quick and helpful, was able to provide me with relevant information and a good solution.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Great quick service, very polite for a bot:-) thank you very much much
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Sehr guter Kundenservice! Meine Anfrage wurde schnell und professionell bearbeitet. Besonders Frau Celine war sehr freundlich und hilfsbereit. Ich bin sehr zufrieden und werde gerne wieder bei Homary bestellen.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu hinterlassen und unser großartiges Team zu würdigen. Lieber Kunde, Ihre Bewertung ist einfach exquisit!
Vielen Dank nicht nur für Ihr Vertrauen, sondern auch dafür, dass Sie sich die Zeit genommen haben, anderen von Ihren Erfahrungen zu berichten.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
WhatsApp: +1-909-808-9057
E-Mail: service@homary.com
Rufen Sie uns an: +1-888-603-9888 / +44-808-175-1919 (gebührenfrei innerhalb der USA und …)
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Leider hatte der gelieferte Artikel zwei erhebliche Mängel, so dass nur eine Rückgabe des Artikels möglich war.
Hierbei entstand ein zeitnaher Austausch bis hin zur Klärung der Rückgabe und Rückerstattung.
Dabei hat sich ihr Mitarbeiter Jay sehr viel Mühe gegeben.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu hinterlassen und unser großartiges Team zu würdigen. Lieber Kunde, Ihre Bewertung ist einfach exquisit!
Vielen Dank nicht nur für Ihr Vertrauen, sondern auch dafür, dass Sie sich die Zeit genommen haben, anderen von Ihren Erfahrungen zu berichten.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
WhatsApp: +1-909-808-9057
E-Mail: service@homary.com
Rufen Sie uns an: +1-888-603-9888 / +44-808-175-1919 (gebührenfrei innerhalb der USA und …)
Bearbeiten
Entfernen
Very helpful, clear, and efficient! Hey took the time to explain how the process works and it was very helpful.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
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I had to exchange my tv unit and it was really fast. Morgan was very helpfull and got it done in minutes. I am really impressed with rhe service.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Purchased 3 hanging sconces and love them. Could not be purchased anywhere else. Contacted Jay from customer service and he was able to help with my order status
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
I recently purchased a sofa from Homary. Delivery took a little time as expected for such an item, but it actually arrived two weeks earlier than the stated deadline, which was a nice surprise. The sofa had a small mark on it upon arrival, but the customer service team responded swiftly and resolved the issue efficiently. Overall, I'm happy with the purchase and the service provided.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
He was kind to understand and quick to respond and reply to resolve the situation
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Morgan was very helpful as I figured out delivery options. She was quick to reply and answered knowledgeably.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Morgan was very helpful with my replacement. I love to shop with Homary, great customer service.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
Morgan was able to quickly help me and answer all my questions.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
The representative was happy to help. No questions asked. Morgan was equipped with the right tools to quickly pinpoint the issue and went right into looking for a solution.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and