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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Super service and product arrived as described and quickly. We are thoroughly satisfied.
Found the place by accident looking for something else but started checking it out saw a holster i really liked at a great price figured I'd try it out. Holster is beautiful got here quick im very happy
The gun belt and holster are exactly what I wanted and they arrived just days after I ordered them. The best online purchase experience I have had!
I was more than please with my recent shopping experience with Gentlemen's Emporium.
The online shopping process was user friendly. Shipment was delivered well ahead of expected delivery time. And the product was of excellent quality. Overall customer satisfaction on a scale of 1 to 10 was an 11.
Love the shirt and was very surprised with the prompt delivery
This is my fifth HE vest purchase. Service was fast and first rate--as always!
Sizing is a bit random.
We needed a vest for my husband to wear in our daughter's wedding. I ordered on a Saturday and got the vest on Wednesday! The vest fit perfectly and looked wonderful. I had a great experience and will definitely order again!
Purchased holster, good quality. Had to exchanges for smaller size, they were prompt with the exchange
BEST. SHOP. EVER!
Jacket arrived 3 days earlier then the estimated arrival date. Which was awesome...
Arrived a week before my dad's birthday and he LOVES IT!
The quality of the clothing is very good. The clothing I ordered was well made and attractive. The problem was that the clothing was too big for me. I wish you had petite sizes.
I am very pleased with the service I received from gentlemansemporium.com, they got my order to me in a timely fashion and I appreciate that. The quality of the items I ordered is very good and I would recommend this web site to everyone.
Shipped fast and with tracking info.
Packaged nicely and was just what I was looking for.
Nice, shopping for the next vest I plan to buy Good job.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.