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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Items are a good price compared to other websites. Shipping was fast. I got my item earlier than what I was originally quoted they would arrive.
The website was easy to use and the product I purchased was reasonably priced and represented well. I will definitely use this company again.
Customer service was friendly, patient and readily answered questions.
I was very happy to receive my order in two days. The tracking method you use is excellent! Very happy indeed!
Nothing to complain about the service and the staff is was great keep up the great job.
I'll fill the same thing for the product.
I was very pleased with the advise I received from customer service. The blouse appears to be very well made.
Very satisfied super fast shipping!
Great service. Excellent Delivery to Canada. Product looks great! Thank you so much!
Excellent products shipped quickly and arrived before predicted! I couldn't be happier with my purchase!
I wish I could remember her name she was so nice and helpful...I bought the wrong holster first and had to do an exchange and she got the right holster and took care of the order for me. She was so helpful.
Very satisfied with product & service. I would recommend you to other people. Customer service is very important to me. Thanks!
Oh my gosh, we could not have been more pleased. We bought a gentleman's jacket and the quality and workmanship were perfect. Next we will purchase the shirt and tie to finish the outfit (already have the pants). Your site is great and our whole experience was terrific. Thank you!
Very very nice Embroidered Western Blazer. Local tailer made some corrections for me. Now it fits like tailor-made. I love this blazer.
I needed an outfit quickly to be able to participate in a 4th of July parade. Garments arrived on time and were superior quality. What I also liked is that they were true to size and fit perfectly! This does not always happen when ordering on line. I received tons of compliments on the outfit. Thank you!
Absolutely customer oriented. I had sizing issues and the staff helped me work through everything to make sure I ordered the right product. Shipping is two day and the price is consistent, when I had to return and item the staff met me halfway with shipping cost which says a lot. Everything was delivered as advertised and in such a timely manner. I will definitely be shopping here in the future and letting my friends know to come here first. If you think sizing may be an issue, just email or call and they will make sure you get the right size the first time.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members