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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased an entire outfit for my son's wedding. My wife loves it and I am sure I will get some awesome comments. I will say myself that I look quite dapper, and classy. It is going to be very fun to hear and see reactions.
Outstanding Quality & Service!
I received the outfit for an occasion my husband and I will be attending. It was the wrong "period" which was my fault. The customer service representative, Marie, could not have been pleasant and helpful. She went out of her way to make suggestions to me. I wish there more Marie's in this world! She deserves a raise!
P.S. I am not related in any way to Marie. I am just a grateful customer!
Mary Beth McDonald
Product was quality made and lived up to your advertised description.
I have placed several orders with Gentleman's Emporium and have been very satisfied with the quality, fit, and delivery of the items I have ordered. Absolutely no complaints.
I was very happy with my entire Gentleman's Emporium experience, from the time that I place my order to the time that I received it (which arrived two days ahead of the projected date). I found the product quality to meet or exceed my expectations. Well done!
Had questions about product and your representative was knowledgeable and very helpful! Excellent product!
Very good quality and craftsmen ship well pleased.I would recommend it to my friends.
The suit we ordered was a back up suit for my son for his wedding since he waited too long to get one and discovered that not many people sell suits that are unique and have character like this one. He ordered a tailor made suit, with just days to spare before the wedding, but he loved this suit so much that he wanted to keep it anyway.
Fast service, awesome products!
The products I purchased are of very good quality and the guidelines given for fitment work very well.
Delivery of product was exceptionally fast, as I live in Canada.
Great Customer service and products are excellent quality.
Unfortunately the coat was waaaaay too big! My fault for not sending my measurements to you guys the actual coat was magnificent and when my correct size is available I shall re-purchase it... thanks for your great service and product... Darren West Australia..
Very satisfied with my transaction, the product & quality, the price & the shipping time. First rate customer service. Thank you so much.
Great service, great product, great price
I really like the boots I received. They are exactly what the site says they are and fit perfect. Haven't had a chance to do a whole day wearing them but feel that they will be comfortable. Excellent service and shipping.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members