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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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A Gentleman's store that provides the goods and service that a Gentleman would expect.
The sizing chart was not very accurate & had to return for a smaller size. It was easy & efficient to return & my replacement was shipped out quickly. Thanks
The skirt was amazing! What I received matched the description perfectly. I used there sizing chart provided to help me pick out the right size skirt and it was spot on, the skirt fits like it was almost tailored for my body. I received the my order within a week of ordering it. Super speedy shipping. I wouldn't think twice about ordering from them again.
As first time purchaser, I was impressed with the entire transaction. Regards.
Always decent delivery times. Great quality products.
The customer service has been great. All items came in on time or before. They were shipped very good so the product would not get damaged. I would reccomend this company for any of their clothing.
Your clothes are amazing! I love your products and I've been a customer for several years. I use them for live music performances and fans and friends always comment favorably on what I wear. Quality and service is truly outstanding!
I had an event coming up in a week. I needed a specific pair of trousers. The pair I ordered the week prior were entirely to large. That was my fault. With a week left before my event I made a call to your customer service. The gentleman I spoke with assured me that they had the pair & size I was needing in the warehouse. He told me he would put a note on the order getting them out asap. He said I should see them Friday, possibly Thursday. They showed up on Wednesday! That was way cool! Not sure who I spoke to (Noel perhaps?) on the phone, but thank you!
Very good products and service.
Love the vest. Fits great. Would buy from this company again.
When ordering my gun belt I thought I had the right size. When it came in and didn't fit I simply called the company, they told me how to return it, and in just a few days my new one was at the door. It was the easiest return I have ever experienced. And I know they stand behind their products. I would definitely buy from them again
I could not believe my shirt arrived as quickly as it did--2 days after I ordered it!
Quality products, Hat I order was to big. Spoke to customer service they quickly refunded me and sent me a new size that I needed. Will be buying more items in the near future!
This shirt has exceeded our expectations. The workmanship and quality of the material is GREAT! A very nice look when my husband wears it. Thanks, Gail P.
Good experience. The need was for clothing fit for a black tie wedding. This is perfect. Thank you.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members