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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wow---fast service! My item was temporarily out of stock, but I was informed just as soon as it came back in, AND it was shipped the same day. The fit is perfect; not too "baggy-butt", which some drop-front trousers can be. Looks sharp, well-made, excellent value. I look forward to doing business with you again soon. Well done, you!
It was my first, but surely not my last purchase. The service person, Jamie I believe, was more than extremely helpful. I ordered a holster for a 1873 Colt 45 long revolver. She talked me thru all my questions and was outstanding with her knowledge. I would completely order again as well as share with others.
I was very surprised by the quality. I think these people have a great future. Men and women used to really dress. These guys have the stuff. We go to parties and 'old stuff' or new stuff reflecting 'old stuff' is a coming deal. I have worn my ascot tie with a stick pin from my granddad, and I almost look as good as he did.
I fully intend to place more orders with these guys. Pictures tell me they have it right.
The web site is easy to navigate with a plethora of choices. Delivery time was as promised and the product is the quality described. I will use Western Emporium again.
I not only thoroughly enjoy the products I purchased, but I get positive remarks from others!
Very pleased with the product and the fast service that I received. Got my gunbelt 4 days earlier than expected and the size and quality were all I was looking for. Very happy with the entire experience. The leather was a bit stiff, but after a few coats of oil it is just right. Fits me great, and fits my gun perfectly. Will definitely buy from them again and will recommend to anyone.
I ordered the dress so late that I was afraid I may not get it in time for the event. I received it way ahead of time and so I didn't have to worry about getting it on time. I was very pleased with the quality and how my outfit turned out. Thanks for your great customer service
Very nice top of the line clothing. Was able to find exactly what I was looking for. Seller demonstrated excellent communication skills and shipment of order was exactly as anticipated. Will definitely use again when I am in the market.
The hat is Looks and feels great. It also looks good on me. Thank you for a very well made product.
The skirt is absolutely gorgeous, fit perfectly, and will be just what I need for my costume. Will definitely buy from here again.
The holster and gun belt is extremely great very well made the service was the best i have seen very prompt and very polite with the order i recommend these guys for all your western needs.make sure your measurements are correct i wish i had ordered a size smaller but i am very pleased with what i received.thanks to all atwesternemporium.
I appreciated the wide selection of vests to choose from. The product descriptions were very helpful. Once the vest I wanted was ordered, I was amazed at how quickly it arrived. It fit perfectly and is nicely done! I was very pleased all the way around!
The holster hammer loop will not fit any gun that I have ever owned
Authentic period clothes - thanks!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members