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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Over all it was a very good experience. They didn't have my husbands size,but they said they would let me know right a way when it came in. Very nice professional, company. I will not hesitate to buy from them again
Noah, or Noel, could not hear his name, a manager, took care of me by sending me a vest needed for an Off B'way play by UPS overnight without charge to me because the previous vest was too big. I returned the larger size and he helped me out. I am SOOOOOOOOOOOOOOO appreciative of his efforts and listening to me and I will be back again and again. THANK YOU! You really helped me and you folks define what customer S E R V I C E is allll about! Grazia!
The site is extremely easy to use to locate the merchandise you are looking for. The product appears to be of very good quality and is exactly as described on the website. Overall great shopping experience.
Great customer service. Product was too small but quickly replaced with larger size. Very pleasant interaction with customer service.
As always, wonderful service! I love the attention to detail... like when I make a special request, no matter how ridiculous, you folks always have a great sense of humor about it!
There simply is not any other company even attempting, at any scale, to do what Historical Emporium is.
This is superior quality clothing extremely true to the relative period it represents. The victorian era clothing I purchased fits perfectly. I will wear it proudly.
Always a good selection, excellent descriptions which are very accurate.
Amazingly quick shipping. Easy online shopping.
My outfit was a bit hit, and I look forward to wearing it on other occasions.
I needed a Ferndale vest to go with the Ferndale pants I already have. Love the look & quality! Had to order a large as Med were out of stock & get it taken in. Then I noticed lots of things were outa stock. Demand is high so I'll def make sure I check before ordering & not wait till last minute. Glad you guys exist!
Just what I was looking for, price was good and have additional items on my wish list as well as recommending to others.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members