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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Loved the package.
My wife & I used my outfit for a Lindy Hop contest & we came in second.
However, they were a bit pricey.
Thanks again.
Joel
All the products I have received were just what I thought and were expected to be. Great service and delivery timing. Thanks
Very quick delivery. Good product
Great product! Many comments on how nice it looks!
Overall quite fantastic, with minor issues.
Great quality and ship time. I love it
Great product and super fast shipping!
Prompt delivery.
Outstanding customer service. My package was returned by the danish postal service, but Historical Emporium was very helpful in that situation - THX!
I was one of those "last minute" customers in desperate need - I had less than 4 days to put together an ensemble for a gothic wedding and was sure that my order wouldn't be able to be shipped to arrive in time, but I gave it a shot and the folks with Gentleman's Emporium pulled it off with flying colors! The clothing is extremely "legit" - substantial fabrics, buttons, and sewing - a real stand-out in a world of cheap, shoddy sweatshop fare, and my friends who are costume enthusiasts were suitably impressed with my get-up. I will definitely recommend this company and its products in the future.
I entered my order on line and ordered a brown vest in error
I called next business day and the very understanding and cutout young lady sved my error. I got what I wanted.
My my experience was nothing but positive will definitely order again probably arrive on time and as advertised thanks very much for your prompt action we will be buying from you again
Constant communication and speedy service. Thanks, folks.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members