Historical Emporium has a rating of 4.9 stars from 11,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Historical Emporium most frequently mention customer service, good quality and reasonable prices. Historical Emporium ranks 1st among Vintage Clothing sites.
Long time viewer, finally first time buyer. As an international customer, I was concerned about pricing, exchange rate and duty but once delivery arrived the quality and look left no regrets. Almost impossible to find quality heritage clothing that isn't a cheap Halloween costume but Historical Emporium makes it possible! Outfit purchased literally turns heads on the street. I look and feel the part, and can't ask for anything more than that.
I cannot say enough good things about Historical Emporium. From the on-line catalog, nicely organized and what a selection (very user friendly), to the 'go-the-extra-mile' help from Customer Service, to the essence of it all...the quality of the products and period authenticity. I already am working on my next order...just waiting on answers to my question regarding two different offerings and wondering which would be the best choice with the other items I have selected. Definitely ask if you are not sure which item to choose and how the whole outfit will co-ordinate together. Customer Service reps are excellent fashion consultants! Can't wait to receive my next order! Thank you everyone at HE!
Purchased items that would be for my daughters wedding. She was getting married at a historical revolutionary war generals home in Valley Forge area, Pa. I felt it was only fitting to dress with some consideration of period type clothing and it did go rather well with her 1900 era wedding gown. I got many compliments on the attire. Items came on time and well packaged, as I had ordered only 10 days before wedding day. Thanks again for helping me with this special day
Very friendly service while placing the order. The hat that I ordered was exactly like I had been looking for. Have received a number of nice comments on it. Fast service. Would definitely do business with them again.
I found this website a few years back and I've been coming back ever since for various products as they are updated. The prices are reasonable and the customer service is actually easy to get a hold of. I haven't had a problem with any products so far, but I have called them to ask about future items and they pick up right away. Plus, they are friendly and helpful.
The products are always of high quality and reasonably priced. If you're one who works in theater or perhaps you simply like Victorian clothes, I would HIGHLY recommend this website. I can never find any service like this that can provide me with Victorian men's clothes at a decent price.
I'll certainly continue shopping here and I invite anyone to give them a try.
I have had one issue with a defective speed lace hook on a boot which was resolved by having me pay for local repair and a partial refund issued. Sizing on an overcoat is being handled by having the too long sleeves tailored at my expense, which may be just a standard issue for sizing in historical clothing which runs only every other size and with only one associated sleeve length (for this overcoat). Both issues were handled well by customer service. Other products such as vests and shirts have been generally of good quality and satisfactory purchases, though fit for me will seem to be a continual problem, due to my personal height and build. If you need historical clothing, Western Emporium is worth giving a try.
Greetings from France!
Your online shop is perfect! The only trouble I had was when by the delivery the UPS guy asked for some "custom taxes", which correspond to more than 30% of the order...
Maybe you should add a tool allowing to predict how much these taxes might be.
Otherwise, I was really fully satisfied by my order: delivery time, customer services, quality and prices of the items... Please continue so!
My only negative is that the sizing runs a bit large, I had to return a few items and go 1 size down from my measurements (shirt and trousers), despite using the guide on the website. My proportions are about average.
Blazing fast delivery, careful packaging, very sharp looking clothes. 11/10 would buy again.
Suit coats, shoes, pants, you name it, high quality every time. Items arrive pretty much ready to wear in most cases; shirt might need a touch up but what else could you expect arriving through the mail. I've had to return a vest that was a bit small for me but that was absolutely no problem at all. GE took the return and had the next size sent out immediately. Awesome customer service. Thanks GE!
All I can say is AWESOME! In all respects. Customer service was fabulous, had to return an item for a different size the entire process was so smooth. On the garments, the quality, fit and historical accuracy was better than expected. There is no question I will be back to order more clothing, leather goods and special interest items as needed. Thank you Emporium! Well done!
I,ve purchased several items from these fine folks the customer service has always been outstanding the products are the best and i will always shop here first for all my vests,ties and shirts great people to do business with!
Love you guys
Dave
'HE' Folks! You're GREAT! Everything per your highly adequate sizing fits like it was tailor made! This Christmas, my lady and I will step out in true Victorian/ Edwardian style thanks to a company such as yourselves! One bit of "constructive" criticism...try photographing your clothing with a contrasting background! My lady received her blouse today (she LOVES it!)...and I was highly impressed by the delicate lace that adorned the front of it. Didn't see that in the ad photo! I wish 'HE' continued success and am a confirmed customer!
Really great source for well made period clothing. Very solid, durable craftsmanship, made to be worn on a regular basis. Customer service was readily available & helpful the few times I've had questions needing a live conversation. Have ordered on several occasions, shipping was quick, and the products totally delivered on my expectations, so I will definitely be shopping here for my nicer clothes as the need arises!
Historical Emporium is a great site for period-correct costume attire. Some of their products are even on par with outfits capable of being worn outside the stage for other events, in terms of quality. I enjoy using this business for my acting needs.
I ordered wrong size gun/holster rig. I called, the exchange process was explained to me clearly. I had correct size exchanged product in-hand less than a week. They resolved my error swiftly. Thank you for great service.
I have ordered frequently from gentleman's and ladies' emporium many times in the past 7 years for our personal and theatrical company productions. As we specialize in Gilbert & Sullivan operettas, which are mostly set in the Victorian period, we greatly appreciate not only the quality but the attention to the details and authenticity this company brings to their costumes and accessories. Their Steam Punk outfits and accessories are also fun. We've received many, many compliments regarding the costumes from our audience members. Timely delivery is extremely helpful, and packaging has kept the pieces clean, dry and in one piece. I happily refer your website when people ask from where we got them. Thank you!
I love the products and the styles (of course). I've made several purchases and the quality has always been high. Questions are answered in less than 24 hours. I'm already back online scouting for my next acquisition.
Love my frock coat, dress, & more that I ordered! Wore them to an event
And felt pleased. The comments were flattering! Thank you for providing
Great quality clothes! Also I appreciated how easy was the return and exchange
For this new outfit!
Finding a unique style can be difficult, especially when you want quality for a fair price, but after seeing the product in person you know you're getting what you paid for! Plus with such a quick arrival time and easy checkout process it just makes this place an even better place to shop. Thank you guys!
Historical Emporium has bent over backwards to make sure the products I purchased get to me as quickly as possible... I have never had any issues with any of my purchases... the descriptions are spot on.
I will be purchasing quite a few more items from them even for daily wear, the look is so AWESOME!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions