Historical Emporium has a rating of 4.9 stars from 11,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Historical Emporium most frequently mention customer service, good quality and reasonable prices. Historical Emporium ranks 1st among Vintage Clothing sites.
The customer service I received from these folks has been phenomenal! Above and beyond any expectations! I cannot say enough good things about this company! You can order with confidence!.
Fantastic company!
My pants fit perfectly around my waist, like every one else, they have to be altered,in length and in the leg areas, this is typical with old West clothing, I love my purchase and will visit you folks again, thanks so much for a great product at a good price, look forward to doing business again.
Great experience with the purchase. We will definitely order from you all again. My boyfriend LOVED his tweed boots! They were on time and a quality product. He actually wants the black ones now!
~One Satisfied Boyfriend AND Girlfriend
Excellent shopping experience, found exactly what I wanted to wear for my wedding day. A little disappointed that larger shoe sizes (14+) are not carried. I had an issue with the sizing of a product but the return procedure is very simple and easy to do. Great site for historical clothing!
I was very happy with your establishment. My wife is tough to buy for because of her slight figure. We were given the correct information which made the shopping experience wonderful. Keep up the good work. Please try to replenish the sold out items sooner!
I will be returning the black faux aviation helmet. It feels and appears cheap. The quality of the deer skin gloves was excellent. The leather gloves are very nice, but several antique car enthusiasts thought they were a little heavy for touring - mostly in warm weather.
The materials in the clothing are well constructed, sturdy, and sure to survive more than a few precarious outings. I was concerned about dimensions, particularly sleeve and meh length because of my height, but was extremely pleased with the results. I'll be back for future purchases!
My order was scheduled to arrive during the Midwest's record cold lows in January. Traffic, schools, businesses were disrupted/closed/delayed all across the region. The item, believe it or not, arrived on time
I enjoy shopping with this website because of the variety of clothing ect. Having it all at one site makes comparing products that much easier. I have always received my order in a week or less which is much appreciated.
Items arrived quickly an were well packaged to avoid damage in transit. Order completion time was faster than expected. Items purchased were of high quality and did not differ from items present on web pages. Overall I'm very satisfied.
When I contacted customer services with a few questions, they emailed me back in a very short time. The order I placed was packed and despatched extremely quickly. Excellent service - highly recommended.
It's hard to pay two more times to return and exchange items after following your instruction using a tape measure and though the order comes at what I thought was the correct size it ends up being too large.
Very good Edwardian/Victorian costume items. Some have been tantalizingly discontinued. Order and payment confirmation very prompt. No-quibble return policy very refreshing. Delivery times/costs are disappointing, but that is a matter of geography.
I bought the Victorian cutaway long coat in charcoal grey. It arrived promptly as was of high quality. I ordered size 50 which turned out to be too large for me. The prices are generally high but this is a good company and website, with quality products. I did end up ordering some white gloves which I do like.
The five-star rating is too low for this company.
If I could, I'd give it 10 out of 5 stars.
Products are of excellent quality and I received my orders well before I expected them.
I'm a lifetime customer now.
Everything was just what I wanted. The pants I ordered were perfect (just 6" to long), but my wife took care of that with no problem. I would tell anyone that they can depend on your products and service.
Thank you for prompt delivery as well.
The true marker of any company is not how they perform when all goes well, but rather how they handle a problem. I have nothing but good to say about Historical Emporium in both instances. I'll be back!
The best place to go for period correct western clothing & accessories. Easy to reach by phone, helpful, prompt & everything IS, as described on the website. I have had a couple items --- over time, that needed to be exchanged because of fit issues, that were handled hassle free & quickly. Noel could not be a better person to deal with --- and nearly everything is IN STOCK.
Much obliged - Buck C. (Texas)
A telephone call or a computer order is all that it takes. When I have called for product information it has always been a positive experience which causes me to recommend you and your products to anyone else looking for period clothing, etc. Keep up the great customer service!
Long time viewer, finally first time buyer. As an international customer, I was concerned about pricing, exchange rate and duty but once delivery arrived the quality and look left no regrets. Almost impossible to find quality heritage clothing that isn't a cheap Halloween costume but Historical Emporium makes it possible! Outfit purchased literally turns heads on the street. I look and feel the part, and can't ask for anything more than that.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions