About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very courteous and knowledgeable about the products that were ordered. Took the time to answer all questions prior to placing the order to ensure all concerns were met.
I bought a vest a couple weeks before Christmas. The process was smooth and easy, and my order arrived earlier than expected. The vest itself was of very good quality. I'll plan to shop here again.
I was extremely satisfied with both the order process and the quickness of delivery. This was during the peak Christmas delivery timeframe and I needed it for a wedding really quickly. They did not disappoint. Everything was promptly delivered and in a supreme manner. I was overly pleased with what I purchased and the entire process. I would highly recommend this business to my friends and family.
Thank you guys for the hat and the service!
Jethro
The delivery was incredibly fast. I had to contact customer service to find out some details about the delivery and the rep was terrific.
GE's customer service is OUTSTANDING! We ordered multiple items over a period of weeks for our wedding, and every single item arrived in record time, professionally packed and in PERFECT condition! This was particularly amazing, given that we were in the midst of the Christmas rush! For price, professionalism, and prompt delivery, GE is top-notch!
Love the purchase I made. Quick-shipping and fair price. Look forward to doing more business.
QUICK AND THOROUGH ANSWERS TO MY QUESTIONS REGARDING DIFFERENT PRODUCTS.
VERY SPEEDY DELIVERY AND EXCELLENT PACKAGING.
VERY SATISFIED WITH WHAT I ORDERED AND RECEIVED AND PLAN TO PUT IN A FEW MORE ORDERS.
This is the first item that I have purchased from westernemporium and I have to say that the quality is great, the fit was spot on, and the styling was right as well, I would not hesitate to order from them again, Thanks.
I ordered a pair of victorian half boots an i was thrilled with them. They fit well, are extremely comfy and most of all, achieve the look and style i was searching. I will definitely be ordering from you again. Thank you!
Beautiful shirt; gorgeous textured fabric.
Really high quality material and workmanship. The size was true to sizing (i.e. A small is a 4 or 6.) I would definitely buy from this company again.
We ordered two leather gun belts and holsters. Both my sons said this is just what they wanted. Western emporium said to order 4 sizes bigger than your jean size, but we are needing to send the belts and holsters back and get one size larger. I would recommend 6 sizes bigger than your jean size, but the products was just what we wanted.
Always good service and FAST delivery.
There is even more I might look at later.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members