About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I never talked to anybody at Gentlemans Emporium. This is always a good thing. It means that my order was sent on time with not problems.
110% excellent experience!
This item was a special order. You properly cautioned that filling the order could take as long as 10 weeks. The merchandise was worth the wait.
Many sites don't offer any special orders. You do. Thank you.
The belt and holster were of very high quality. This was a gift to my son and he was very impressed as well.
Love these guys-great products, great service.
Really liked the clothing options and the friendly service!
Sizing information was spot on. Customer service was excellent.
My blouse looks great with excellent details. My only compliant is that the stitching on the sleeves scratches my shoulders. This is easily remedied by wearing an undershirt.
You have the best vests that I have ever come across.
The vest is PERFECT! Beautiful, perfect fit, true to size on the website...and it arrived lightning fast! Thank you so much...what a fabulous Christmas gift it was for my husband...!
Looks and quality was superb
The service was wonderful I couldnt believe how quickly I received my item and it was exactly what I wanted. Thank you very much and will shop you agaib
We are very pleased with the top hat that we purchased. Both price and quality are great. We had an issue with our address and we emailed customer service to clarify our apt. Number. They responded quickly to let us know they had updated the shipping address and we received our package on time. We will definitely order from this store again.
I had to change sizes once I figured out the waist would be an issue. You guys were incredible! The Victorian Christmas Carol went off very well. Everyone loved my outfit.
Excellent product and service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members