About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Contacted Jamie, customer service, for assistance as the coat my daughter wanted, was out of stock. She helped me select another, and size. Shipping time was immediate. I rec'd coat several days later. My daughter was delighted with the alternate selection, and is absolutely 'in love' with it. Thanks Jamie! (Historical Emporium)
I love the style and selection of your wares and will continue to shop your store for myself and for others. Your prices are decent and the quality of your products are generally high. Shipping is always fast and accurate. Thanks.
I am very satisfied with the product and the service I received. I will purchase more products as I need them. The quality is superb and the size was just right. I recommend them to all my friends.
Loved the service! My order arrived as promised. I will be back.
So many of my friends wanted to know where I bought my beautiful
Blouse. I washed & dried the blouse and it was just beautiful!
It just made my **** riding coat complete.
Thank you so much
Contact cutomer service and they were very knowledeable and courtesy. The quality of the shirt was excellent.
Gentleman's Emporium not only sells good old-fashioned clothing and accessories, they also have good old-fashioned customer service. Top quality all around.
All I will; require is a little take up in the shoulder seams to perfect the fit. An excellent period style. You should consider ordering it in black wool, I would order in a heart beat. I need one to go with my frock coat.
The swimsuit will be used for a joke and, later, with my clown supplies. It is much lighter than I expected and is probably more along the lines of a costume than practical sportswear. You may want to look into offering a one-piece jumper with buttons.
I emailed, to be sure of size, and shipping time.
On both accounts, the answers were timely and the results were perfect.
I recommend this company most highly.
Shipping has always been timely. When I have ordered from Gentalmansemporium.
Loved the pocket watch!
All items were perfect! Sizing guide worked well for myself and wife. We both are very pleased.
Excellent tactile quality. Very well made garment. The recepient of this gift was more than pleased.
The items I ordered were even higher quality than expected. Everything was handled perfectly and delivered promptly...even during a very busy holiday season.
Excellent shopping experience. My son is an 'Old West' history buff, and the 'Hombre Shirt'was a gift for him. He says it's a great looking shirt!
Your company went far beyond to make the internet purchasing very good and would consider ordering from you again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members