About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My order was prompt and correct and of excellent quality. I am very pleased with my purchase and shall be making many more in the future.
After received an email telling me the gift certificate had been emailed and I didn't get it, I called customer service because I noticed I typed in the wrong email address. The rep worked with me to put the correct email address in and I received the gift certificate almost immediately. My husband simply loves the items he choose for his birthday gift.
His purchases arrived on the promised date and the quality is suburb. He will defiantly buy more and soon.
Quality and fit of all items I purchased was excellent and delivery was very fast.
You guys are awesome. Love the product and thanks for helping me make sure we were buying the right holster and belt.
It was a pleasure dealing with you, the vest is excellent quality and the price is superb. Very pleased. Service, delivery product all very excellent. Had many compliments.
Highly recommend.
Quick, professional and courteous service
If you are into "cowboys and indians" as I have been since I was a little boy then Western Emporium is the place to go. I bought a circa **** belt and holster set for my Ruger 45 Colt single action pistol at a very reasonable price. I couldn't be more satisfied with the product I received - just perfect.
The only thing there were no spare buttons because these are unique to the jacket and we would like to know how we may receive the bone like pieces that are on the jacket in case we lose some. Thank you for your time and would appreciate if you could get back to me but overall service was excellent.
Dianne Elliott
A most outstanding quality product and exceptional shipping time. THANK YOU!
Great Service, incredibly fast delivery, breathtaking good quality, best prices!
Thanks a lot and kindest regards from Germany
Very pleased with all aspects of ordering and delivering.The jewelry was exactly as pictured, and delivery was prompt. My granddaughter loved her Christmas gifts and wore both the necklace and bracelet that day.
Actually a rep contacted when delivery became a problem. I was able to contact my niece, the recipient and make arrangements for the best delivery method. It was kind of the company to do that
Nice professionally packaged, quality product, impressed!
Clothes were made of a high quality fabric and fit perfectly! I would buy the product again.
Great customer service. Great price too. Was really pleased I expedited a last min Christmas gift. Would recommend and use this site in future. Thank you!
Great service, great delivery and great product. Was exactly what I was looking for and got many compliments for the group we were with for NYE. Thanks, gang!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members