About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The order desk was very courteous and helpful, Answering questions and was able to tell me Exactly when I would be getting my shipments. I received my first orders and everything was as they said. I have since placed a second order. I highly recommend them and their products. I would recommend their products and services to anyone.
I was very pleased with the knowledgeable sales person. She was helpful while not pushy. My order arrived one day ahead of schedule. At Christmas time this was a real surprise. West coast to eastern middle America and on my friends doorstep in less than 36 hours!
I couldn't afford real leather shoes, and chose these even though I was apprehensive they would not look good. I was delighted to discover they were very cute, looked good, and were pretty comfortable. My only concern, the bottom needed scuffing because they looked slick. A few passes on my concrete driveway worked well. Will order again!
Service was polite and as helpful as possible!
Excellent service. They installed the battery and set the time correctly and for my time zone on the pocket watch I bought and included a spare battery. Quick delivery too.
Talked live to a gentleman before placing the order. He was really helpful.
Easy, quick and efficient. Product was what I expected at a fair price and quality.
Great products, good service, timely, Thanks
The classic design of the smoking jacket was very much to my husband's liking. Upon learning that it was made in Guatemala, he and I both knew from prior experience with Guatemalan products that the workmanship would be of superior quality, and neither of us was disappointed. We look forward to dealing with Gentleman's Emporium in the future, and will gladly recommend your products to friends and family.
Sincerely,
B.gandy
Terrific shop,
Good customer service from ADRIANIA,
Would certainly recommend your shop.
Regards.
Graeme Gadsby.
I'm very satisfied with my vest -- very nice!
Great Quality merchandise, Great Price. Excellent customer service.
Beautiful blouse...reasonably priced...speedy delivery
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members