From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The watch didn't have any operating instructions. It is simple to operate and instructions thus not really needed but some insight into the manufacture and operation of the watch would have been nice from the manufacturer.
I only gave 4 stars for over-all experience because I had to return a pair of boots that were too narrow. The cost of the return shipping ($16.30) by the required shipping form (Priority Mail) was 1/4 the original cost of the product. That was discouraging. The quality of the products and the over all customer service at Historical Emporium is outstanding but I am hesitant to order now unless I am sure about fit.
Great product,good price belt is wide enough to hide my mid drift bulge. Should have got a size 51
Great stuff will order more.Still need a 22 holster thanks
I shop from Gentleman's Emporium because of the great selection and fine clothing that I have Purchased so far. I own and operated a bar in North Vancouver and use the era of clothes to match the bar I run
Thank you
I experienced enough honesty and professionalism in my dealings to even make Judge Roy Bean proud!
I believe I've already sent along my kudos, with specific names. It still holds true, but I don't have the names in front of me now.
I work in distribution, and I must say, your customer service and shipping department needs a pat on the back
I was looking for a specific style of vest that would fit my 3X frame. Other companies had what I was looking for but never in my size. I called customer service and got more of a description of the vest I was interested in and then a day later place my order. I received the vest quickly (regular USPS) and am totally satisfied with my order.
Thank you.
I found your website very friendly to use.
You had a great selection.
I'm kind of new to the steam punk thing, your clothing looks awesome, my girlfriend thought the shirt that I bought was hot.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members