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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Always great service.
Everything was really nice quality and they had excellent shipping speed would reccomend this store highly and will definately by again
Shipping was very quick, great selection of items and easy to order.
I ordered the Western Single Point Vest - Italian Lamb Leather - Antique Brown and it was shipped quickly. There were no problems with my order, and I love the vest. The only issue I had was that the buttons were loose, and I had to resew them on after just one wearing. I did not get too upset about this, as it is fairly typical of modern clothing manufacturers. I had a similar issue on a $400 leather jacket (who woulda thunk?) - one would think that the attention to detail would be present on expensive garments, but it is just not there anymore. Thanks for the great buying experience Historical Emporium! The buttons are not your fault!
This was my first purchase from Gentleman's Emporium and I am very satisfied. The person who helped me knew the product very well and answered my questions. Delivery was prompt and I am satisfied with the pants I bought.
Had to make a return/exchange - it was painless and I was refunded quickly
I'm very happy with my purchases at historical emporium. Good quality above all.
The quality is fantastic and the service super. My items are exactly as pictured and arrived in plenty of timeI have already recommended this site to several other people. I
Will be getting more items.:-)
I have wanted this coat for years. It was exactly what I was looking for.
I was extremely pleased with the quality of the men's suit that I purchased. I would most certainly purchase from you again.
Excellent service, fast shipping! Very good quality items and MADE IN THE USA!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members