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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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All Great
So thrilled with service and staff! Couldn't thank you enough, and the fast delivery time! Thank you again! Will use you again and HIGHLY recommend you!
I live on the other side of the Planet! The Planet!
The service i got was as if i worked next door and was the owners favorite relative.
The product is first class and very well made.
Love you work or as we would say here in Australia, Bloody Grouse As Maaaate.
I've used this service for many years, and i am very pleased with the company
It would be nice if we could track our delivery.
This is the second time that I have used your online service for dressing museum mannequins. I have found the clothing high quality and well done. Customer service is like dealing with other professionals who understand the demands that our field places on us for historic accuracy.
As always, a great shopping experience. Thank You.
Your items are really good. I do appreciate them in terms of quality, and looking. This just takes me back to my classic style that I value. The shipping and handling process was excellent. Anyone who really is a man of taste will never hesitate to go for your items that are unique. Good job!
Very satisfied with the frock coat I ordered.
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Bought 2 outfits to wear at Tombstone this summer when we revisit there. We will be so proud to stroll down the street looking great and in style. I sew and the construction is super, every little detail is done to perfection, the seams will not fray!
Great products at a fair price, shipped in a timely manner.
I'm a picky shopper and I' am hard to please but this store/ web site sells true quality items and I'm completely satisfied. I purchased a blouse and the item is just gorgeous! Looking to buy boots and another blouse :)
Thank you guys! You are on my favourite list.
Very fast shipping, merchandise was good quality and as advertised. Will definitely shop here again.
Loved what we bought and it was perfect for what we are using them for! I'm glad we went bigger on shirt bc didn't seem like measurements were accurate but blouse fit perfect! I think shipping got mixed up and I got it really fast but think I paid for 2 day shipping when didn't intend to. Great service!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members