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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I normally shop at Gentleman's Emporium, last week was the first odd experience I've had--There was trouble with my vest and tie tack upon the delivery situation, I mean just with tracking all the rest was smooth and I did get product on time so 'nothing HORRIFYING' I love Gentleman's Emporium and Western Emporium as well. The only problem I had was one of the buttons of my glove was broken, I am unable to close it, but again, Nothing HUGE!
You guys are awesome! Keep up the great work and stay sweet as always!
I worked with Noel and he was very friendly and very informative. The product is great and will be used a couple of times actually; one for a school project and then again for the Memorial Day parade in our hometown.
Great place to shop for unique clothing
The product I purchased and the service I experienced both met my expectations and then some.
We own a wagon and go on organized trail rides, parades and just around town. People come out to see us all dressed up and riding down their streets, now we will look even better thanks to you. I called customer service about the ladies boots and they were polite and answer my questions. Also going to Tombstone this summer where visitors come dressed and stroll down the wooden side walks.
I checked your site tirelessly for two,twice a month for the availability of the product i bought... Finally I decided to contact your customer service department not expecting anything to change... a representative got back with me immediately and explained to me the situation and that they already contacted the proper people to resolve the issue... told me that the boys would be available ata certain time and that they would email me when exactly they were available... I was blown away with the level of professionalism this company operates... Truly a gentleman's emporium
GREAT PLACE TO SHOP
RM NORTWEST TENN.
I was looking for a certain hard to find hat, discovered GE and there it was- 3 days later I was wearing it! And "Made in USA"! Good company!
Unbelievable store, I'm so happy I came across it. Extremely personable and Amazing products!
Very nice product for the price, shipped very fast. My son was happy with it.
The sizes were small, but you had mentioned that in the sizing information. It was actually a little more smaller than I expected. The quality is good and the prices are reasonable. The delivery time was very good. I will continue to use you in the future.
Just as described.
The sunglases were exactly what I wanted...need to come up with some more unique styles...will do more shopping later, Thanks for being there.
Return item, new sent back to me/very good
This was my second purchase and both times I have been completely satisfied.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members