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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My first experience with Gentlemans Emporium was a return / exchange issue which was quickly remedied. The reissue process was quick and simple. Really love the product. I would highly recommend Gentlemans Emporium.
Greetings from France!
Your online shop is perfect! The only trouble I had was when by the delivery the UPS guy asked for some "custom taxes", which correspond to more than 30% of the order...
Maybe you should add a tool allowing to predict how much these taxes might be.
Otherwise, I was really fully satisfied by my order: delivery time, customer services, quality and prices of the items... Please continue so!
Was very quick and easy. Found the site off Google and you had exactly what I was looking for! Thanks!
Everything went smoothly. I measured myself carefully and the clothing matched the sizes stated on the web. I was happy with the products. Also happy to get the stuff shipped internationally.
The product we ordered was very good and of good quality the customs tax we had to pay came as a bit of a shock but all in all we were delighted with the suit
Website easy to use, excellent selection.
Had lots of good comments on my derby hat
I couldn't be more pleased with the delivery time and the quality of my order.
Unbelievably fast delivery, a gift to my son. He absolutely loves it (he chose it from your website) and says he knows it will make his older brother jealous.
I'm very happy with my experience, and my hat.
Loved everything about gemtlemans emporium. Have already shared this fantastic website with friends and coworkers.
Everything we purchased for my fiance for our wedding fit perfectly and looked great! The quality of the products were far better than we expected. Very pleased and we look forward to having him wear the ensemble at our June wedding! Thank you!
I volunteer at a Historical Museum and needed my own outfit. I ordered a skirt and in less that a week I received my order even faster than they had promised.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members