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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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... I sincerely do appreciate your service.
Products are of good quality and accurately described
The ladies blouse size 3X fit poorly. Bust and waist were fine, but the rest was enlarged by increasing all dimensions resulting in sleeves being too long and the collar being way oversize.
All wonderful. I do wish you'd categorize British Victorian from Americanized Victorian items. I had the hardest time learning what to wear to a Victorian wedding.
My purchases included not only the men's vest, coat, etc but also an Edwardian hooped formal dress. We are very pleased with the wide selection and how well the clothes fit just based on measurements given online.
Customer Service was fantastic, I was in need of two jackets for an event that next week. The gentleman I worked with, send the jackets overnight and helped me with inventory, it was easy and much appreciated!
I found my experience and the price very satisfying. The person I spoke to on the phone was very courteous and knew exactly what I wanted, and the delivery time is exactly what he said it would be.
Outstanding customer service and product, I will continue to do all my shopping here! Thanks for everything!
Excellent selection and VERY Prompt service!
Great hat! I was very happy with this transaction!
We have ordered many times and are always extremely pleased with a product that meets or exceeds our expectations - and that actually fits. The turn-around time is always prompt and this time even ahead of schedule by a couple of days. Crucial this time, as this was a last minute purchase and there was no stress involved waiting to see if the package would actually arrive.
Excellent Service! Fast Delivery! Well Packaged! It Is Great To Find ALL Sizes From Small To 3X! The Representative On The Telephone Is So Helpful! Though The Prices Are Rather High, The Quality Of Everything Is Very Well Done! I Highly Recommend This Seller! The Ladies And Gentlemen Emporium Is Wonderful! Thanks So Much!:-)
The products I ordered arrived in a timely manner, as promised, and certainly lived up to my expectations. I most certainly expect to purchase from Historical Emporium in the future.
We really liked the vest we ordered for my husband, but it was about 4-5" too short. I would suggest selling some longer vests as well. :)
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members